Experience

• 

  Canary Wharf Group plc

  • London, United Kingdom

  • Executive Receptionist

    • Oct 2011 - Present
    • London, United Kingdom

    * To receive all visitors including VIP and internal employees in a polite and courteous manner, and to arrange for assistants to collect their guests* Operating a busy Mitel 5550 Switchboard promptly in a professional manner* To book meeting rooms and refreshments on Fast Track Solutions booking system* Updating external visitor list using Microsoft Excel* Taking messages and ensuring all information is delivered accurately and promptly* General administration and ordering stationery for the HR Department* Input recruitment data on to HR Pro* Typing regret letters to candidates on behalf of the HR department* Ensuring the reception areas are maintained to the highest standards at all times* Ordering taxis for Executives as and when required* Taking delivery of parcels6 months Maternity cover Secretarial/Administrative AssistantApril – October 2013* Carried out secretarial duties including copy typing, work processing, photocopying and faxing of documents.* Taking telephone calls and processing messages as required* Diary management for three Retail Managers* Daily update of Retail Tenant information spread sheet schedule of i.e. Shop details, Tenant ‘Key-Holder’ detail, etc.* Open and mark up incoming mail and distribute accordingly* Working on a busy Front-of-Office desk including receiving and signing of delivery invoices, contractor invoices etc.* Maintain and administer the filing system inclusive of filing Purchase orders, Incident Report Forms, Contractor invoices* Liaise with and maintain a good working relationship with other members of staff and tenants* Carry out any other administrative duties as requested by the Managers

• 

  Morgan Stanley

  • London, United Kingdom

  • Senior Receptionist

    • May 2000 - Sep 2011
    • London, United Kingdom

    * Liaising directly with Directors, PA’s, Catering department and IT* To supervise a team of 12* Recruitment of new staff and training*Delivering staff training* Fire alarm Reception evacuation* Monitoring staff attendance and absences* Creating weekly and monthly reports for Management* Organising large group events i.e. passes, registration table set ups* One-to-One meetings and group meetings for all Reception updates.I supervised a new Reception for the Fine Dining and Executive Management departments.* Supervising the new Reception and 2 Receptionists* Meeting and Greeting VIP clients including Executive employees* Booking Dining rooms for Breakfasts, Lunches & Dinner including Events* Typing menus directed by the catering department* Liaising and working with the catering departmentI managed the Reception for the Investment Banking Division.* Meeting and greeting VIP clients including internal employees* Co-ordinating meeting rooms* Liaising directly with hosts, secretary’s, catering team and Audio Visual team

• 

  Jones Bootmaker

  • London, United Kingdom

  • Manageress & Assistant Manageress

    • Sep 1979 - Jan 2000
    • London, United Kingdom

    * Opening and managing new branches across the City* Customer care / complaints* Weekly meetings for monthly sales targets, stock control* Merchandising & Interior display