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Shelley Courter is a seasoned professional with a strong background in leadership, business development, and customer service. She has worked in various roles, including commercial litigation, maritime law, insurance, and real estate law. With experience in contract negotiation, negotiation, and account management, Shelley excels in strategic planning and vendor management. She is also skilled in market research, social media marketing, and training. Shelley has held positions at Summit Law Group, Keller Rohrback L.L.P., LeGros Buchanan & Paul P.S., State Farm, Famers Insurance/Palisades Insurance Services, Preg O'Donnell & Gillett PLLC, ZipRealty, Inc., and Eastside Custom Metal Fabrication.

Experience

  • Summit Law Group
    • Seattle, Washington, United States
    • Real Estate Legal Assistant
      • Apr 2024 - Present
      • Seattle, Washington, United States

  • Keller Rohrback L.L.P.
    • Seattle, Washington, United States
    • Commercial Litigation Assistant
      • Apr 2021 - Apr 2024
      • Seattle, Washington, United States

      Supported two very busy litigation partners in all manner of commercial litigation cases specializing in municipal and estate and business law. Worked in practically every WA superior court and also federal and appellate courts as well as pro hac vice into AZ, NV, and CA courts. Proficient at case management and ensuring deadlines met, drafting documents in preparation for attorneys, excellent client relations, and teamwork with colleagues. Enjoyed editing and proofreading documents with redlined ideas for consideration. This challenging position was super great for learning new things almost daily on the job, with great comradery with the assigned attorneys with wonderful software programs that made life much easier.

  • LeGros Buchanan & Paul P.S.
    • Seattle, Washington, United States
    • Litigation Legal Assistant / Corporate Paralegal
      • Feb 2016 - Apr 2021
      • Seattle, Washington, United States

      Supported Managing Partner and associates in maritime law which could be in either superior courts or federal depending on the matter and at times, appellate and once, the U.S. Supreme Court. The main areas of expertise for this position were setting up draft pleadings, and then editing content, proofing and filing. Also responsible for booking all aspects of European travel for marketing trips, and administrative duties sending invoices out, entering time, etc.

  • State Farm
    • Manhattan Beach and El Segundo, CA
    • Insurance Agent/Account Executive
      • May 2015 - Jan 2016
      • Manhattan Beach and El Segundo, CA

      Licensed property and casualty insurance agent -- responsible for providing excellent customer service and account management in all areas of personal lines insurance including auto, home, earthquake, umbrella and billing/payment services. Excellent multi-tasking abilities handling heavy phones, quick deadlines, and customer walk-ins.

    • Agency Producer and Account Executive
      • Jun 2014 - May 2015
      • Pacific Palisades, CA

      Providing excellent customer service advising and educating folks interested in a whole suite of insurance products to protect their lifestyle (home, condo, renters, auto, umbrella, business, and specialty). Also responsible for all social media marketing accounts including Twitter, Facebook, Agent Website, Google Blog, Google+, Buffer and Yelp.

  • Preg O'Donnell & Gillett PLLC
    • Seattle, Washington, United States
    • Litigation Legal Assistant
      • Aug 2010 - Jan 2012
      • Seattle, Washington, United States

  • ZipRealty, Inc.
    • Kirkland, WA
    • Residential Realtor
      • Jun 2004 - Aug 2010
      • Kirkland, WA

  • Eastside Custom Metal Fabrication
    • Bellevue, Washington, United States
    • Company Owner
      • Jan 1990 - Apr 1996
      • Bellevue, Washington, United States

      Co-owned and operated custom metal fabrication company for manufacturing high-end decorative metals and heavy construction metals as well. Operationally responsible for overall project management as well as marketing and business management including market research and advertising, business development, accounting, payroll, benefits, business profit analysis, and personnel management. Increased overall revenue by at least 50% each year for 6 consecutive years.

  • United States Air Force
    • San Angelo, Texas, United States
    • Executive Administrative Assistant
      • Sep 1983 - May 1987
      • San Angelo, Texas, United States

      Administrative assistant to executive officer team for commanding officer of base, Brigadier General Chalmers “Hap” Carr, supporting daily operations of base activity along with event planning and execution for high level base functions and visiting dignitaries. Awarded Administrative Airman of the Year for the base, 1986.

Education

  • University of Washington
    Bachelor of Arts (B.A.), Psychology

Suggested Services

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Industry Focus. “Law Practice”

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