Bio
Experience
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Allianz
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Pekanbaru, Riau, Indonesia
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Business Partner
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Aug 2022 - Present
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Pekanbaru, Riau, Indonesia
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Malaysia
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Consumer Services
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1 - 100 Employee
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Head of Vendor Engagement, Regional
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Jun 2021 - Mar 2022
- Aligned the Regional Vendor Engagement department for 4 markets (MY, SG, PH, ID) during the pandemic-phase and successfully transitioned the service providers into pandemic-friendly business practices via our "Great Service During Covid" project.Great Service During Covid project main deliverables include;- providing assistance for MITI approvals for business owners- c19 safety training for service professionals on bi-weekly basis- vaccine certificates matching and workers information collection- self-test kit distribution and reporting in app- ensure customers have peace of mind upon ordering a service via covid19 badges in our vendors' profile
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Tech Project Coordinator, Regional
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Jan 2021 - May 2021
Kaodim is a service marketplace in Southeast Asia. We are enable hire of local services with the ease of an app from the traditionally fragmented and disorganised space. We are a platform that empowers many small and medium businesses to embrace digitisation. It's a brand that enhances every consumer life in this mobile centric era with great potential to be a household brand for every home in Southeast Asia.
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Assistant Country Manager (Beres.id)
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Jan 2018 - Dec 2020
- The go-to person for all ID market related projects, working seamlessly with all dynamic departments- Brought in 13% more revenue by revising pricing strategy for core services- Improved vendor engagement rate by 3X by introducing a subscription service
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Marketing & Operations Team Lead (Beres.id)
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Jan 2017 - Dec 2017
- Responsible to grow the ID market by optimizing operational SOP, market research and brainstorming for creative marketing campaigns - Spearheaded 2 months of offline activations in Jakarta, produced 6 vendor testimonial videos- Partnered with 3 influencers on Instagram for brand awareness, achieved favourable result with 350,000 video views in 2 months
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Community Development Executive
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Sep 2015 - Jan 2017
- Owned social media account management across all operating markets (MY, SG, PH, ID) - Boosted FB likes by 39% and IG followers to 2k using interactive engagement postings (MY)- February 2016 - Kickstarted the Indonesia market launch by identifying and coordinating basic business needs (https://id.techinasia.com/beres-marketplace-jasa)
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CEO Graduate Academy (Internship)
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Jun 2015 - Aug 2015
- Day to day support for operational tasks and marketing projects- Planned and executed business awareness campaigns via lunch boxes endorsement and offline community newsletter (MY,SG)- Established social media accounts with constant engagement posts to increase followings and brand awareness- Created SEO optimised blog posts using Google Keyword Tool to improve organic web traffic
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Education
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2011 - 2014Monash University Malaysia
Bachelor's Degree, Business, Management, Marketing, and Related Support Services -
2010 - 2011Sunway CIMP
Foundation degree, CIMP (Canadian International Matriculation Programme) -
2007 - 2010Kolej Tuanku Ja'afar
O Level, Business/Commerce, General
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