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Bio

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Sheldon Nicolaï is a seasoned retail professional with 15+ years of experience in customer-facing roles, including Customer Assistant, Plan A Champion, and Logistics. He holds a Bachelor of Arts degree in Fine Art from the University of Dundee. With expertise in store operations, customer service, and team management, Sheldon has developed a strong understanding of the retail industry. His experience in multiple countries, including the UK and Netherlands, has equipped him with a unique perspective and skillset. Currently, Sheldon works at PMP Recruitment, where he leverages his skills to support clients in finding the right talent. As a versatile and adaptable individual, Sheldon is well-positioned to take on new challenges and make a meaningful impact in various industries.

Experience

    • Amazon Warehouse
      • Oct 2018 - Present

  • Marks and Spencer
    • Dundee, United Kingdom
    • Customer Service, Plan A Champion
      • Mar 2015 - Jul 2018
      • Dundee, United Kingdom

      I worked within each role in store. Customer Assistant on the sales floor, in the in-store bakery, occasionally in the cafe, I could work on the tills and provide Assistant on the self service tills. My last position in store was on the store operations team, I would work as an important part of the late shift, answering calls, dealing with deliveries and ensuring a safe working environment. I was also the plan A champion and the BIG chair (employee union group within M&S)

  • Labourlink EU
    • Hoofddorp, North Holland Province, Netherlands
    • Logistics
      • Nov 2014 - Jan 2015
      • Hoofddorp, North Holland Province, Netherlands

  • Marks and Spencer
    • Dundee, United Kingdom
    • Customer Assistant
      • Apr 2013 - Oct 2014
      • Dundee, United Kingdom

  • Marks and Spencer
    • Broughty Ferry, Dundee City, United Kingdom
    • Customer Assistant
      • Mar 2007 - Oct 2011
      • Broughty Ferry, Dundee City, United Kingdom

  • Somerfield
    • Broughty Ferry, Dundee City, United Kingdom
    • Customer Assistant
      • Jul 2006 - Mar 2007
      • Broughty Ferry, Dundee City, United Kingdom

  • Hotel Broughty Ferry
    • Broughty Ferry, Dundee City, United Kingdom
    • Kitchen Staff
      • Jan 2006 - May 2006
      • Broughty Ferry, Dundee City, United Kingdom

      Maintaining the kitchen area, cleaning and resupplying dishes as well as assisting with the affective running of the restaurant.

Education

  • 2007 - 2011
    University of Dundee
    Bachelor of Arts (BA), Fine Art

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Staffing and Recruiting”

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