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Bio

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Shelby Blackburn is a versatile graphic designer with experience in logo design, web development, and customer service. She has worked as a graphic designer and office manager for Picture Galleries, and has provided administrative support and customer service for various companies. Shelby holds a Bachelor of Fine Arts degree in Studio Art and Design with a graphic design emphasis from the University of Idaho.

Experience

    • Graphic Designer and Office Manager
      • Jan 2019 - Jul 2019
      • Boise

      Front desk contact and Designer for Picture Galleries. Putting together catalogs, posters, and fine art prints. Managing outgoing and inbound shipments of products and supplies. Running large-format printers and troubleshooting print quality issues. Coordinating with production to ensure wholesale and custom orders go out on time.

  • World Connection
    • Boise, Idaho Area
    • Customer Care Assitant Manager
      • Mar 2017 - Dec 2018
      • Boise, Idaho Area

      -Delivering superior client customer service, assisting in claim processing and managingcomplaint and problem resolution. (Too Faced Customer Service)-Worked regularly with the management team briefing to the in-house team aboutregulatory policy for the company. (Too Faced Customer Service)

    • Graphic Designer
      • May 2016 - Feb 2017
      • Colfax, WA

      -Designed graphical elements, illustrations and infographics working withcompanies and individuals through user-centered design processes on logo,web, graphics, prints and product packaging.-Mockups, layout, multicolored designs created for screen printing process toensure quality production.

    • Web Coordinator
      • Aug 2015 - Apr 2016
      • Moscow, Idaho

      -Identified appropriate channels to communicate and interact with students,faculty and IT staffs in this organization via the website and social media.-Worked with peer-team of designers, photographers, and web developers.-In charge of website maintenance, usability testing, usage tracking and otheradministrative-like tasks that improved students’ projects for sustainability grantapplication.

  • Tim Gresback
    • Moscow, ID
    • Secretarial Assistant
      • Sep 2014 - Mar 2015
      • Moscow, ID

      - Provided administrative support as required using Microsoft Office suite.

    • Caller
      • Aug 2013 - Sep 2014

      Provide an outlet of customer service to contacted prospects as well as inform them of the opportunity to support the University's non-profit giving funds, and improve their relationship with the University itself.

    • Cashier/Server
      • Jun 2013 - Oct 2013

      Memorize the menu and be able to answer the questions the customer may have, assist in the cleanup duties of the restaurant, have the ability to operate the ordering system.

    • Carhop
      • Jun 2012 - Aug 2012

      Be proficient at skating or rollerblading as well as interacting with customers. Have the ability to handle money and calculate change quickly, and memorize the preparation of drink items.

Education

  • 2012 - 2016
    University of Idaho
    Bachelor of Fine Arts (BFA), Studio Art and Design - Graphic Design Emphasis
  • 2009 - 2012
    Skyline High School

Suggested Services

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Industry Focus. “Graphic Design”

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