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Bio

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Sheila Witherspoon is a seasoned banking professional with 30+ years of experience in customer service, branch management, and human resources. She has a strong background in finance, sales, and relationship-building, with expertise in credit analysis, loan processing, and customer service.

Experience

    • Member Finance Representative
      • Oct 2008 - Present

      •Opening and closing of branch, balancing vault, supervise staffs•Interview members applying for loans, approve and process loan applications, answering questions about members accounts•Assist members with problems concerning their accounts, opening and closing accounts, answering questions about products and service problem that are with in my authority to resolve.Assure that appropriate records are maintained, required reports are prepared.Educate and advise members to make educated decisions about their accounts, to ensure our members financial goals

    • Human Resource Assistant Manager
      • 2005 - 2008

      Work closely with hiring managers and sourcing specialists to understand business needs.Ensure cost-effective methods and techniques of sourcing are selected within budget.Responsible for the development and administration of company policies and procedures.Manage the relation with internal and external sourcing resources in order to fill the position in a timely and cost effectively matter.

    • Healthcare Registration Coordinator
      • Jan 2001 - Jan 2005

      Coordinated communication to support both internal and external customers.Gathered patients' insurance information to verify eligibility.Performed accurate billing charges to patients' accounts.Provided excellent customer service in a fast paced environment

    • Personal Banker
      • Jan 1990 - Jan 1998

      Personal BankerDirected daily branch operations, including sales, customer service and credit analysis.Developed and maintained relationships with key partners to maximize sales opportunities.Monitored quality control to ensure optimal customer service within all areas of the bank.Developed new business and expanded existing customer relationships.

Education

  • 2004 - 2008
    Concordia University
    Bachelor, Business Management, Communication

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking and Financial Services”

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