Experience

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  Business NSW

  • Australia
  • Business Consulting and Services
  • 300 - 400 Employee

  • Executive Director, Corporate Strategy and Office of CEO

    • Mar 2023 - Present

  • Director, Corporate Strategy and Office of the CEO

    • Nov 2021 - Feb 2023

  • Acting Director, Office of the CEO

    • Jun 2021 - Nov 2021

  • Service Production Manager

    • Jul 2019 - May 2021

    Facilitating the design, development and implementation of new services to create value exchange and better experience for our stakeholders within the organisation and in turn our member network. Reporting to the Chief Digital Officer, this role occupies a pivotal position in the creative chain, linking customer facing stakeholders and assisting their opportunities/ ideas find a structured end solution / service / digital application by managing the end to end through to opening night!

• 

  Ampol Australia

  • Sydney, Australia

  • IT Portfolio Manager

    • Aug 2016 - Jul 2019
    • Sydney, Australia

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  Self Employed

  • ICT Consultant

    • Oct 2015 - Jul 2016

    Consulting and thought leadership in the IT/ICT Customer, Partner, Vendor and Systems integration network with specific goals to identify and determine wholistic approach to design, strategic value, implementation framework and ongoing change management in the adoption of cloud technology.

  • Le Cordon Bleu Paris - education | Travel

    • Apr 2015 - Sep 2015

    Le Cordon Bleu Paris (Classic French cookery and techniques including Pastry, Bread, and Confectionery) Gourmet Cooking school - Perigord/Dordogne region, Southern FranceTravel (France, Italy, Croatia, Montenegro, Hungary, Czech Republic, Great Britain)

• 

  Coca-Cola Europacific Partners

  • United Kingdom
  • Manufacturing
  • 700 & Above Employee

  • Group IT Business Relationship Manager - HR Systems (Coca-Cola Amatil)

    • Nov 2012 - Mar 2015

    Group IT leadership accountability to set the technology solution roadmap to support the ongoing HRIS transformation strategy for both Australia and NZ as well as wider responsibility to set roadmap for PNG, Fiji, and Indonesia. This entails driving and introducing leading technology solutions (such as Success Factors full suite HRIS, Kronos, Fieldglass solutions) which both set and support growth business process re-engineering of the HR organisation at CCA in a way that maximises people, culture and strategic goals as well as capital spend and ROI.Overall responsibility also to ensure prioritisation of change and capability building technology is managed (process improvement, business case realisation and success criteria measures), delivered on time and within budget, drives insights and business KPI reporting, and has governance principles, adoption and change management imbedded for sustainability.

  • Business Process Lead - CRM

    • Sep 2007 - Nov 2012

    As the Business Process Lead, I was primarily responsible for the overall business requirement documentation, design, validation and E2E deployment of the CRM Sales and Customer service solution, processes and data and governance standards (contained within the global and local template) across CCA Australia and New Zealand.After a highly successful CRM implementation I was promoted to Snr Business Process Lead and went on to lead best in class technology implementations to extend the CRM tool to - Equipment Services - Primary IT responsibility in the project management, business co-ordination and on time, on budget implementation of the CCA MyEquipment programme which delivered revenue savings and reduced time to select, customise, and deliver ROI back to our business across the equipment function. We also built new technology in CRM Web Catalogues to allow customers direct choice and self serve the best machines to suit their business needs. The My equipment programme won the 2012 CCA National Innovate award. - CRM Customer Intimacy project extended the use of CRM to the Sales field force with a simple, practical and data driven avenue to hold information on customers and mine this quickly and efficiently in order to build stronger relationships and build customer success. - CRM 7 upgrade - sole responsibility of the upgrade project management including budget, governance, resourcing, basis and development co-ordination, testing (technical, integration, functional, UAT) and E2E delivery with nil impact to business performance and coordination between global development and SAP.

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  Coca-Cola Amatil

  • Sydney, Australia

  • Various: Snr Analyst Reporting | Snr Cash Management Lead | Procurement, Purchasing & Expenses Lead

    • Sep 2003 - 2007
    • Sydney, Australia

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  InterContinental Hotels Group

  • Sydney, Australia

  • Billing Manager - Intercontinental Hotel Group ASIAPAC

    • May 2002 - Jan 2003
    • Sydney, Australia

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  COMindico

  • Sydney, Australia

  • Billing Systems Analyst

    • Oct 2000 - May 2002
    • Sydney, Australia

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  BT Global Services

  • London, United Kingdom

  • Billing Systems Integration Specialist

    • Jan 2000 - May 2000
    • London, United Kingdom

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  MCI WorldCom Ireland

  • London, Frankfurt, Rome

  • Billing Analyst, London UK

    • May 1999 - Dec 1999
    • London, Frankfurt, Rome

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  J.P. Morgan

  • London, United Kingdom

  • Euro Conversion Team - London, UK

    • Aug 1998 - May 1999
    • London, United Kingdom

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  ANZ

  • Sydney, Australia

  • Graduate program : Snr Credit Analyst - Relationship Banking | Snr Market Research Analyst

    • Jul 1994 - May 1998
    • Sydney, Australia