Topline | Sheetal Yadav

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Sheetal Yadav

Strategic Customer Success - EMEA and ANZ at Moveworks

Intro Book

Marketing expert with 10+ years of experience in market research, digital marketing, and team management.

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Location

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, AE

Languages

English Native or bilingual proficiency

Skills

Market Research
Sql
Team Management
Java
Microsoft Excel
Microsoft Office
Xml
Digital Marketing
Online Marketing
Marketing Strategy
Powerpoint
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$120.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Sheetal has 10+ years of experience in marketing, which is a good amount of time to establish herself as an expert. Her skills in market research, digital marketing, and team management are in demand. Location is Abu Dhabi, which is a hub for many multinational companies. Marketing professionals with her level of experience, especially in digital marketing, typically charge higher rates. Maybe around $150–$250 per hour? But considering her MBA from Symbiosis Institute of Management Studies, which is a reputable university, maybe higher. Some marketing experts with similar experience and education might average $200–$300. So I’ll estimate around $120–$150, considering the lower end of the range and her specific skills.

Bio

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Topline AI

Sheetal Yadav is a seasoned marketing professional with expertise in market research, digital marketing, and team management. She has worked with various companies, including Moveworks, Skit, WeWork India, MakeMyTrip, Futurisk Insurance Broking Co. Pvt. Ltd., CarIQ Technologies, and Infosys, in roles such as Director Customer Success, Senior Lead Customer Success, Regional Head South India - Chains (Key Accounts), Assistant Manager Hotel Supply, Assistant Manager Customer Success, and Systems Engineer. She holds an MBA from Symbiosis Institute of Management Studies and a BTech from M M Engineering College. Sheetal is certified in Business Strategy, Creating Impactful Brands, and Digital Marketing from Manipal Global University and MILE.

Credentials

Business Strategy

Manipal Global University
Creating impactful brands

Manipal Global University
Digital marketing certification

MILE

Experience

Moveworks
- Bengaluru, Karnataka, India
- Strategic Customer Success - EMEA and ANZ
  - Apr 2023 - Present
  - Bengaluru, Karnataka, India
  Manage a diverse account portfolio across the EMEA and ANZ regions, overseeing key relationships with customersGuide customers through seamless implementation and onboarding processes, ensuring successful adoption of the bot technologyDemonstrate the comprehensive capabilities and value propositions of Generative AI based NextGen Copilot, driving its widespread adoption and delivering enhanced business outcomes for customersIdentified strategic opportunities for upselling and cross-selling, resulting in significant revenue growth and increased profitabilityMonitor and analyse key performance metrics and usage data to assess bot effectiveness, crafting joint success plans to optimise customer outcomes
Skit
- Bengaluru, Karnataka, India
- Director Customer Success
  - Nov 2021 - Apr 2023
  - Bengaluru, Karnataka, India
  Led the Customer Success team at Skit (Series B funded Voice AI org) for E-commerce and Banking verticalsFirst few members to join the customer Success team and worked on hiring, defining the structure, objectives, KPIs and responsibilities for the team
WeWork India

India

Real Estate

400 - 500 Employee
- Senior Lead Customer Success
  
  Jul 2020 - Aug 2021
  
  Worked on closing high value enterprise transactions for India marketWorked on monthly up selling and cross selling, customer retention strategies and market reports to grow the enterprise business in India
- Lead Customer Success
  
  Jul 2019 - Jul 2020
MakeMyTrip

India

Software Development

700 & Above Employee
- Regional Head South India - Chains (Key Accounts)
  
  Feb 2018 - Jul 2019
- Manager Key Accounts South India
  
  Apr 2017 - Jan 2018
- Assistant Manager Hotel Supply
  
  Apr 2016 - Mar 2017
Futurisk Insurance Broking Co. Pvt. Ltd.
- Bangalore
- Assistant Manager Customer Success
  - Apr 2015 - Apr 2016
  - Bangalore
CarIQ Technologies
- Pune Area, India
- Market Research - Internship
  - Nov 2013 - Apr 2014
  - Pune Area, India
Infosys
- Systems Engineer
  
  Apr 2012 - Apr 2013
  
  Worked as a JAVA developer on a project for a US Bank aimed at creating an interactive platform for the client allowing the visitors to make secured online paymentsCustomised and implemented product service requests using Java, SQL and XMLHandled resource planning and effort estimation activities
- Engineering Trainee
  
  Sep 2011 - Mar 2012

Education

2013 - 2015

Symbiosis Institute of Management Studies
Master of Business Administration (MBA), Marketing

2013 - 2015
2007 - 2011

M M Engineering College
Bachelor of Technology - BTech

2007 - 2011

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

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Sheetal Yadav

Refer a Friend to Get
100 Credits For FREE

$120.0

Hourly Rate