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Bio

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Shayla Johnson is a seasoned professional with experience in customer service, sales, management, and inventory management. She has worked in various roles, including Shift Lead, Budtender and Processor, and Inventory Manager, and has developed skills in Microsoft Office, Microsoft Excel, and Strategic Planning. She holds a Bachelor's degree in Visual Communication and Digital Media Arts from Bowie State University and a high school diploma from Baltimore Polytechnic Institute.

Experience

    • Supervisor
  • Summit Wellness
    • Catonsville, Maryland, United States
    • Inventory Manager
      • Oct 2023 - Present
      • Catonsville, Maryland, United States

      -Maintained an organized and accurate filing system for all invoices and manifests-Conducted precise daily inventory counts for thousands of cannabis and non-cannabis items within the store vault-Utilized security footage to identify and resolve discrepancies related to sales transactions-Catalog...

  • Nirvana Center Dispensaries
    • Baltimore, Maryland, United States
    • Shift Lead
      • Mar 2021 - Jul 2023
      • Baltimore, Maryland, United States

      -Utilized Metrc and Onestop POS systems to process patient transactions-Managed inventory and stock availability -Trained and mentored staff on product knowledge and provided exceptional customer service-Created graphic designs and advertisements using Canva-Conducted product photography and revi...

  • STARBUDS ORIGINAL CORPORATION
    • Baltimore, Maryland, United States
    • Budtender and Processor
      • Apr 2019 - Nov 2020
      • Baltimore, Maryland, United States

      -Provided knowledgeable consultations to patients regarding medical cannabis-Conduct cash transactions and maintained accurate records-Managed inventory and assisted with processing duties-Demonstrated expertise in joint rolling, bud trimming, and packaging

  • CLEAR
    • Baltimore, Maryland, United States
    • Clear Ambassador
      • Aug 2018 - Apr 2019
      • Baltimore, Maryland, United States
  • Curio Wellness
    • Timonium, Maryland, United States
    • Process and Packaging
      • May 2017 - Jan 2019
      • Timonium, Maryland, United States

      -Assembled vape carts and packaged Dixie/Curio products-Hand-ground flower and performed Kaviar mixing-Contributed to pre-roll making, trimming, and extractions

  • Amazon
    • Dundalk, MD
    • inventory control and quality assurance Ambassador
      • Sep 2015 - Apr 2017
      • Dundalk, MD

      AGV trainedPit licencedVRC trainedPallette buildingPallet jack motor powered/manualStock inventoryPick ordersPack ordersComputer savvyProblem solverHand/wrist scannersBending lifting 45lbs+ constantly8-12 hour shiftsChecking inventorySafety committee (safety audits, procedures)Fast paced environm...

  • PTM Consulting
    • Baltimore, MD
    • District Team Lead
      • Jan 2015 - Sep 2015
      • Baltimore, MD

      Outside direct sales representative implementing and evolving high-impact strategies to target new business opportunities and new markets for our campaign.Set up appointment with customersMake personal and business phone calls to other associates in the company as well as customerDirect marketing...

    • Crew Member
      • Oct 2014 - Dec 2014

      Provide customer service and create a better environment for both customers and employees. Store, kitchen, outer deck, and bathroom clean up and sanitation. Accepted payment from customers and made change as necessary.Cleaned and maintained the beverage area, display cases, equipment, and order t...

    • Sales Associate
      • Jun 2013 - Jul 2014

      Set up personal meetings with customers to talk about and sell products. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.Properly directed inbound calls in phone queues to improve call flow.Built customer loyalty by placing follow-up ...

    • Event Personel
      • Jun 2010 - Jul 2010

      Event set up/ Décor & Customer Service. Managed preparation and presentation of the desserts for all catered events. Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events. Communicated with customers regarding orders, comments, and complai...

Education

  • 2012 - 2017
    Bowie State University
  • 2008 - 2012
    Baltimore Polytechnic Institute

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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