Experience

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  ARC Global Logistics Inc.

  • Great Neck, New York, United States

  • Air and Ocean Import Agent

    • Nov 2022 - Present
    • Great Neck, New York, United States

    - Ensure accurate and timely data entry into the system- Ensure smooth and timely freight process flow- Interact with customers in arranging their international shipments, meeting customer standards- Contribute to maintain strong relationships with suppliers ( Carriers, Trucking companies and others)- Ensure all customers' standard operating procedures are followed and updated- Provide timely responses to emails and requests (Internal and External)

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  Superior Brokerage Services, Inc.

  • Valley Stream, New York, United States

  • Air and Ocean Import Agent

    • Aug 2021 - Oct 2022
    • Valley Stream, New York, United States

    - Ensure accurate and timely data entry into the system- Ensure smooth and timely freight process flow- Interact with customers in arranging their international shipments, meeting customer standards- Contribute to maintain strong relationships with suppliers ( Carriers, Trucking companies and others)- Ensure all customers' standard operating procedures are followed and updated- Provide timely responses to emails and requests (Internal and External)

• 

  Worldnet International

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 100 - 200 Employee

  • Central Control Coordinator

    • Mar 2020 - Aug 2021

    - Ensuring shipments are delivered in a timely manner- Tracking, client & agent communications (email & telephone)- Inputting crucial shipment information into system- Escalating a shipment that misses its delivery deadline- Calling airlines to push for next available flight if a shipment is offloaded

  • Operations Associate

    • Aug 2019 - Feb 2020

    - Operation of a forklift- Shipping and receiving mostly trending clothing, jewelry and some electronics for big fashion companies - Maintain a safe and clean work environment - Make sure all packages surpass TSA regulations by X-ray before shipping- Booking flights for cargo to fly on & sending email updates

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  Grade A Petroleum Products LTD

  • Valley Stream, NY

  • Warehouse Associate

    • Oct 2018 - Aug 2019
    • Valley Stream, NY

    - Operation of a Forklift- Packing orders onto wooden pallets to be delivered the next day- Receive incoming deliveries to the company- Restocking unused company products- Loading the company delivery trucks at the end of the day with wooden pallets and 55 gallon drums

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  Worldwide Flight Services (WFS)

  • France
  • Airlines and Aviation
  • 700 & Above Employee

  • Cargo Office Agent

    • Jan 2015 - Sep 2018

    -Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system-Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs-Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents-Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods

  • ACT Ambassador

    • Jun 2016 - Aug 2018

    - Audit the screeners to ensure that freight is being checked properly- Preformed daily checks of security and safety operations within the warehouse and office- Weekly safety and security conference calls and daily briefing for different shifts- Reporting back to general manager about suggestions from employees

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  NY Schools of District 13

  • Valley Stream, NY

  • Summer Camp Counselor

    • Jun 2008 - Aug 2015
    • Valley Stream, NY

    -Maintained a professional rapport with staff and children-Monitored the attendance-Responsible for program safety -Supervised and managed up to groups of 30 third through sixth grade students-Implemented recreational activities and competitions-Published an article in camp newspaper

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  Swissport

  • Jamaica, NY

  • Passenger Services Agent

    • Jul 2014 - Jan 2015
    • Jamaica, NY

    -Provide suggestive ideas to help better the customer services-Give customers helpful information to get around JFK comfortably-Checking passengers onto their flights-Escorting first class passengers to the company lounge

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  Dunkin Donuts

  • Valley stream, NY

  • Porter/Sales Associate

    • Aug 2011 - Jun 2014
    • Valley stream, NY

    -Maintained sanitary conditions-Organized inventory and stock-Helped customers when the store was extremely busy-Customer service as needed

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  Toys R Us

  • Valley Stream, NY

  • Sales Associate

    • Oct 2010 - Jan 2011
    • Valley Stream, NY

    -Customer service assistance -Demonstrated toys-Public relations -Organized inventory and stock