Okay, let’s calculate this. Shawn has a broad set of skills, including customer service, management, and project management. However, his role at Indiana University of Pennsylvania doesn’t seem to be in a high-demand field. Location is Royal Oak, Michigan, which is not a major hub for certain industries. Considering his skills and location, I would estimate his hourly rate to be around $75, which is below average for similar skills in the US. This rate is more suitable for entry-level or mid-level professionals in smaller cities or non-tech industries.