Bio
Credentials
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LLQP
Financial Services Regulatory Authority (FSRA) -
OMVIC
Ontario Motor Vehicle Industry Council (OMVIC) -
RECO
Real Estate Council of Ontario
Experience
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Platinum Cars Inc.
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60 MARTIN ROSS AVE, NORTH YORK
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Sales and Finance Manager
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Jun 2021 - Apr 2022
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60 MARTIN ROSS AVE, NORTH YORK
-Manage day to day appointments, greet clients in professional manors-Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.-Seeking new lending institutions and maintaining good working relationships to securecompetitive interest rates and financing programs.-Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.-Opportunity to articulate Bell’s value proposition and competitive differentiator tokey decision makers.-Understanding and complying with federal, state and local regulations that affect the newand used-vehicle and finance departments.-Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.-Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service program.
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StreetXtreme Auto Gallery
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5829 Hwy 7, Markham, ON L3P 1A5
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Financial Services Manager
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Sep 2019 - May 2021
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5829 Hwy 7, Markham, ON L3P 1A5
-Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.-Seeking new lending institutions and maintaining good working relationships to securecompetitive interest rates and financing programs.-Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.-Opportunity to articulate Bell’s value proposition and competitive differentiator tokey decision makers.-Understanding and complying with federal, state and local regulations that affect the newand used-vehicle and finance departments.-Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.-Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service program.
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DAG | Lexus Downtown
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740 Dundas St E, Toronto, ON M5A 2C3, Canada
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Product Specialist
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Sep 2018 - Aug 2019
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740 Dundas St E, Toronto, ON M5A 2C3, Canada
• Demonstrated all vehicle features to customer.• Matched subprime customers with proper vehicles in order for them to secure a loan.• Coordinated dealer-to-dealer trades and controlled inventory.• Ensured maximum profitability in each transaction by up-selling finance products.• Maximized dealership sales by meeting or exceeding monthly sales quotas.• Established long term relationship with customers developed a pattern of repeat sales, client loyalty and referrals.• Attended training sessions that developed negotiation techniques that were utilized to increase closing sales ratio and to overcome objectives.• Implemented several marketing platforms exploiting multimedia, newspaper, flyers, and communication devices that were used as tools of public outreach.• Working alongside a financial institution determined specific qualifications of a potential customer. Followed by negotiating financial feasibilities, overcoming objectives, and closing the sale.
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MINI Downtown
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Toronto, Canada Area
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Delivery Specialist
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Jan 2016 - Sep 2018
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Toronto, Canada Area
• Ensures that the vehicle is properly prepared for delivery. Ensure the customer understands the vehicle's operating features through demonstration.• Documents and follows up on all concerns, requests and deficiencies, by maintaining records on every delivery.• Set up customer preferences in the car – this may include activities such as pairing customer’s Bluetooth-enabled mobile phone, programming digital media player settings, etc.• Ensure warranty coverage is explained and paperwork is in order.• Introduce customer to Service and Parts Department, explain and schedule 1st service appointments.• Attend Sales and Accessory meetings.• Stay up to date on all new products, features, accessories, etc.• Collect customer’s preferred method of post-delivery contact, i.e., mail. Phone, web.
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Ezphone Solutiton Ltd.
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Ottawa, Canada Area
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Sales Supervisor
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Jul 2014 - Dec 2015
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Ottawa, Canada Area
• Designed and implemented a strategic business plan that expanded company's customer base and ensured its strong presence.• Presented sales, revenue and expenses reports and realistic forecasts to the management team• Achieved growth and hit sales targets by successfully managing the sales team• Determined gross-profit plans by implementing marketing strategies; analyzing trends and results.• Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projected expected sales volume and profit for existing and new products.• Maintained professional and technical knowledge by attending educational workshops; reviewed professional publications; established personal networks; participating in professional societies. • Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs• Contributed to team effort by accomplishing related results as needed.
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Education
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2009 - 2014Carleton University
Bachelor's Degree, Major: Accounting Minor: Economics
Suggested Services
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