Experience

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  MedStar Good Samaritan Hospital

  • Towson, Maryland

  • Practice Manager

    • Sep 2017 - Present
    • Towson, Maryland

    • Manage the financial and administrative activities of the Division • Management of large and complex divisional structure encompassing finances, human resources, payroll, program development and overall administrative operations of the Division • Implemented new billing process for inpatient professional fees to increase efficiency at four locations. • Developed financial reports for the inpatient services line at four locations, eight skilled nursing facilities, a regulated ambulatory practice and two offsite non-regulated practice. • Oversaw the expansion of two new offsite practices • Managed the IT system development for a new practice. • Assisted in the development and implementation of program expansion for three new locations. • Oversaw significant increase of staffing for program expansion• Responsible for daily operations for all clinical sites• Responsible for the financial oversight for all divisional programs. • Managed the national Telehealth Intervention Program for Seniors

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  The Johns Hopkins University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Sr. Administration Manager Child & Adolescent Psychiatry

    • Sep 2013 - May 2014

    • Manage the financial and administrative activities of the Division • Management of large and complex divisional structure encompassing finances, human resources, payroll, program development and overall administrative operations of the Division • Responsible for the Inpatient unit, Day Hospital and cortical Function hospital activities• Serve as a liaison to outside healthcare agencies and address any concerns.• Address patient complaints and ensure resolution• Ensure availability and, if necessary, develop patient and family support services for assigned areas.

  • Administrative Manager General Pediatrics and Adolescent Medicine

    • Sep 2009 - Sep 2013

    • Responsible for financial and administrative management of division(s). • Management of large and complex divisional structure encompassing finances, human resources, payroll, program development and overall administrative operations of the Division • Assisted in recruitment of all new faculty for department• Serve as a liaison to internal departments and outside agencies.• Development of divisional policies and procedures.• Maintained space and equipment inventories• Allocated services and resources within the division(s) to develop efficiencies, improve and maintain services ensuring profitability.• Managed two NIH training grants for fellowships

  • Administrative Manager Pediatric Gastroenterology and Nutrition

    • Feb 2006 - Mar 2010

    • Responsible for financial and administrative management of division(s). • Management of large and complex divisional structure encompassing finances, human resources, payroll, program development and overall administrative operations of the Division • Assist in the development and implementation of new clinical programs• Recruitment of new faculty • Serve as a liaison to internal departments and outside agencies • Development of divisional policies and procedures.• Maintained space and equipment inventories• Allocated services and resources within the division(s) to develop efficiencies, improve and maintain services ensuring profitability. • Managed the division’s capital purchases and operational structure to move procedures from an outpatient setting to the General Operating Room. Oversaw a significant growth in the clinical practice.

  • Sponsor Projects Coordinator II - Department of Neurology

    • Mar 2002 - Jan 2006

    • Coordinated all activities related to the pre- and post- sponsored research awards process and coordinated project submissions within Departmental offices for selected faculty. • Created and reviewed sponsored budgets, budget justifications, and other administrative data for submission to appropriate funding agencies. • Verified compliance with sponsoring organisations’ guidelines. • Verified faculty compliance with Institutional Review Board, Effort reporting system etc.• Exercised independent judgement and assumed responsibility for quality of service within the functional area

  • Budget Analyst II Division of Cardiology - Department of Medicine

    • Aug 2000 - Feb 2002

    • Performed financial analysis of both inpatient/outpatient clinical services as well as other non-sponsored division accounts to provide management with data and recommendations to determine financial objectives.• Provided management with recommendations to critical financial business decisions. Completed the annual clinical budget, budget re-projections. • Responsible for extracting and analyzing clinical activity in regards to divisional outpatient clinic sessions. • Created Profit/Loss Statements to determine cost and financial results of clinical areas. Information used to improve operations.

  • Sr. Patient Service Coordinator Division of Radiation Oncology

    • Mar 1999 - Aug 2000

    • Handled all administrative department operations, including the maintenance of accurate patient information, automated scheduling, registration and billing. • Assists each and every patient in achieving the Ideal Patient Encounter through professional, friendly and courteous interactions. • Responsible for coordination of all inpatient consults and re-evaluations. • Billing of all professional and hospital charges for Radiation Oncology. • Scheduling of laboratory, radiology and follow up appointments.

  • Financial Counselor, Admissions Department

    • May 1998 - Mar 1999

    • Responsible for all administrative and financial components of financial clearance. Some of the financial components consist of pre-registration, insurance verification, pre-certification and patient financial information. • Responsible for informing the patient/guarantor of all financial liabilities and documenting pertinent information into appropriate systems. • Responsible for collecting time of service payments and outstanding patient balances.

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  Kennedy Krieger Institute

  • Baltimore, Maryland Area

  • Patient Account Representative

    • Feb 1995 - Mar 1998
    • Baltimore, Maryland Area

    • Responsible for follow-up functions and timely resolution of assigned accounts. • Responsible for claim submission. Timely resolution and collection of assigned account balances. Timely submission/transmission of claims and verification of claim acceptance. • Completion of daily payment activity reports. • Identification and recognition of reoccurring problems or issue for assigned account balances that delay or impact reimbursement. • Interacts effectively with management/peers/internal parties/and external parties to resolve a diverse range of problems encountered in the life cycle of a claim.

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  Metropolitan Ambulance Co Inc

  • Glen Burnie, Maryland

  • Billing Specialist

    • Jun 1994 - Feb 1995
    • Glen Burnie, Maryland

    • Timely resolution and collection of account balances. • Timely submission/transmission of claims and verification of claim acceptance. • Identification and recognition of reoccurring problems or issue for account balances that delay or impact reimbursement. Updates and maintains denial reports and flags in accordance with departmental requirements. • Complete and meaningful account documentation. • Reviews and processes correspondence requests for assigned account balances.

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  Manor Care Health Services

  • Dulaney, Maryland

  • Office Assistant

    • Nov 1993 - Jun 1994
    • Dulaney, Maryland

    • Answered telephones, routed callers, record messages and provided routine information to callers. • Established and maintained files and records on an ongoing basis. • Compiled data for and prepared regularly scheduled or special reports, analyses and statements. • Entered and/or retrieved data from established computer files. • Opened and routed incoming mail; distributed correspondence and other material to staff. • Greeted and directed visitors.