Experience

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  Centurion Asset Management Inc.

  • Waterloo, Ontario, Canada

  • Regional Director

    • Nov 2021 - Present
    • Waterloo, Ontario, Canada

    - Responsible for 11 properties made up of over 2,650 units within Waterloo & London, Ontario- Ensure that properties operate according to established standards and within annual operating budgets, including those outlined in third party management agreements- Participate in the development of operating strategies to achieve short and long term operational and business development objectives- Work closely with and provide direct support/guidance to regional General Managers; helping them to develop and motivate Site Staff- Authorize Work Orders and Purchase Orders- Ensure the timely collection of rent and continually review and evaluate the market rates- Complete regular site inspections of properties including vacant suites and building common areas to identify opportunities and/or deficiencies- Assist with the acquisitions process and overseeing the successful onboarding of the property.- Ensure compliance with all legislation- Identify and implement innovative strategies to increase operational efficiencies- Ensure the completion of all operating and financial reporting- Work closely with the General Managers to develop annual operating budgets- Work with the Director of Technical Services with the preparation of capital budgets- Oversee the completion of reporting requirements for third party owners- Develop and foster positive relationships with internal and external stakeholders- Oversee all resident inquiries, feedback, complaints or concerns- Work with the marketing team to develop and implement a variety of innovative sales and marketing initiatives- Ensure ongoing compliance with current codes, technical safety standards and legislation- In cooperation with insurance entities, assist with the completion of quarterly or annual risk assessments- Liaise with the Director of Technical Services and Innovation and Consultants as required for major capital projects.

• 

  Trent University

  • Peterborough, Ontario

  • Assistant Director, Residence Operations & Services

    • Jun 2017 - Nov 2021
    • Peterborough, Ontario

    - Oversees the occupancy management, residence application, admissions, and room assignments processes including development of processes and policies and supervising day to day- Implements, plans, and monitors enrollment/occupancy strategies for residence- Manages and records all building capacities and admissions numbers for the department which includes an accurate reflection of expansion and contraction possibilities- Develops processes for working with students requesting individualized accommodations- Consults on and revises occupancy agreements and contracts in accordance with best practice- Oversees appropriate coordination of projects and address concerns regarding residence facilities- Oversees the procurement of furniture/equipment purchases, and basic renovation projects managed through Facilities Management- Assists the Director in developing long-term as well as short-term plans for facilities renewal- Oversees the use of the Housing software systems, ensuring maximum utilization of the software- Provides current and projected occupancy data reports to Director and implements recommendations to ensure occupancy and budgetary targets are met- Oversees the operation of all keys, key systems and access guidelines related to student residence- Assists with developing processes and supporting documents to guide the development, consultation, and implementation of key department and university policies- Leads move-in day and move-out process coordination, ensuring stakeholder consultation- Oversees departments software, advertising, and facilities budgets - Directly supervises residence occupancy and operations OPSEU staff and student staff under their purview- Responsible for hiring, training, supervising, evaluation, and coordinating the work and time off of the OPSEU staff under their purview- Participates in an on call rotation for responses to emergencies- As needed, takes on the role of Acting Director, Housing in Director’s absence

• 

  Fleming College

  • Peterborough, Ontario

  • Manager, Sutherland Residence Village

    • Feb 2015 - Jun 2017
    • Peterborough, Ontario

    - Manages and oversees the day-to-day operations of the Sutherland Residence Village including facilities, admissions & the residence life program- Recruits, trains, and supervises a team of 24 student staff living at the Residence (18 RA's, 6 SRA's)- Recruits, trains, and supervises a team of 2 summer student conference assistants- Recruits, trains, and supervises 1 summer student maintenance worker- Supervises an office team of two support staff members in a unionized work environment- Develops and implements residence life programming to enhance the academic experience of students- Responds to positive and negative student behaviours; determines and implements appropriate sanctions for unacceptable resident behaviours- Case manager for the Student Rights & Responsibilities Policy- Oversees all move-in/move-out processes and assists with related residence admission procedures- Development of the Sutherland Residence Village Budget and provides direct on-going monitoring of revenues and expenses- Provides direction for day-to-day operations of the summer conference activities

• 

  Wilfrid Laurier University

  • Brantford, Ontario

  • Residence Life Area Co-ordinator (RLAC)

    • May 2013 - Feb 2015
    • Brantford, Ontario

    - Recruit, Hire, Train, Develop and Evaluate the Residence Life Staff- Coordinate the development and delivery of on-going training programs for the Residence Life Staff including; Summer Retreat, August Staff Training, In-Service Training, and on-going Student Employee Professional Development Opportunities- Conduct formal and informal performance evaluations- Conduct bi-weekly one-on-one meetings with the Residence Life Staff- In Conjunction with WLUSU Coordinate Move-In Day including the planning and implementation of the day's events- Act as a liaison for students with various other student affairs departments- Manage the residence judicial process by addressing inappropriate or destructive conduct through fair and appropriate outcomes, with a focus on student learning and development- Manage emergency or crisis situations appropriately, applying conflict resolution skills and counseling techniques when necessary- Provide Direction and Support for all Student Leadership Programs (Brantford Residence Council and the Residence Athletic Council)- Work with the Residence Education Office to provide direction and support for the Residence Learning Communities- Oversee the programming of the Residence Life Staff and ensure that it is meeting assigned programming requirements as well as the needs of individual communities- Coordinate joint rounds with the Special Constables and the Residence Life Dons- Monitor the On-Line Documentation System, and on call log books for the Residence Life Staff- Manage a Budget assigned by the Manager of Residence intended for staff training- Create reports and pull statistics as needed regarding student conduct rates and specific incidents- Assist in the production of the annual Residence Life documentation and policies- Ensure that all residence facilities are kept in good repair, clean and properly used- Participate in a rotating 24 hours per day / 7 days per week on-call schedule to support the Residence Life Staff

• 

  Georgian College Board of Governors

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Board of Governors Student Governor

    • Sep 2010 - Aug 2013

    •Only student on the Board to speak as the “Student Voice”•Spoke on behalf of all Georgian College Students•Attend major college events such as Major Donations, Building Openings etc.•Communicate with 3 student council on the Barrie, Orillia & Owen Sound Campus•Communicate with all Satellite Campuses managers to ensure that the students on those campuses are being heard at the Board level

  • Building Advisor/Assistant Residence Life Manager

    • Aug 2012 - Apr 2013

    -Supervised a building of 525 students-Conducted outreach programs into the Barrie community-Served as Manager on Call for entire building and staff during evening hours (5pm - 8am)-Promote and enforce the Residence Community Standards -Was a support network for the students when they needed assistance & the student staff within the building-Supervised 16 other Residence Advisors & Community Advisors-Met with student staff bi-weekly for a one-on-one to ensure they are able to de-stress from their work and also to ensure they are doing ok in their school and personal life-Would assist or provide help to students that needed it in regards to School or Personal life

• 

  Venture Steel Inc.

  • Toronto, Canada Area

  • Internal Sales Student Intern

    • May 2012 - Aug 2012
    • Toronto, Canada Area

    - Special Projects- Internal Transfers- Presentation Preparations- Marketing Development

• 

  Georgian College Student Residence

  • Community Advisor

    • Sep 2011 - May 2012

    -Served as Manager on Call for entire building and staff while on duty-Responsible for a section of the building and the Residence Advisors within that area-Promote and enforce the Residence Community Standards -Supervised a floor of 67 students-Was there as a support network for the students when they needed assistance-Worked along with 16 other Residence Advisors-Would assist or provide help to students that needed it in regards to School or Personal life

  • Residence Advisor

    • Sep 2010 - Sep 2011

    Supervised a floor of 67 studentsWas there as a support network for the students when they needed assistanceWorked along with 16 other Residence AdvisorsWould assist or provide help to students that needed it in regards to School or Personal life

• 

  The Club at North Halton

  • Assistant Professional

    • Mar 2008 - Mar 2012

    -Acted as the Professional Liason to the Women's Section at the club. -Manager of Golf Services/Backshop-Manager of the 11 Course Reciprocal Program

• 

  Ontario Residence Hall Association

  • Director

    • Mar 2011 - Jan 2012

    This organization represents Ontario University and College Residence Hall Governments on a Provincial level. They also host a yearly conference in the spring on student leadership

• 

  Georgian College

  • Vice-President of Residence Life (Students' Administrative Council)

    • Apr 2008 - May 2010

    •Acting President of the Residence Student Council•Kept in touch with Senior Management of the College to speak about student issues•Served as the voice of the Residence on the College Student Union•Hosted the Ontario Residence Hall Association Spring Conference March 2010

• 

  The Club at Bond Head

  • Golf Services Representative

    • Sep 2007 - Oct 2007

    Assited with end of the year rush when they required assitance:•General Backshop duties, greeting, carts /bags preparation•Driving range duties as assigned

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  Millcroft Golf Club

  • Turf Groundskeeper

    • May 2006 - Sep 2007

    •Groomed and maintained all golf course sand traps •Maintained the grounds around the club house •Trimmed the grass on the individual holes during the summer•Repaired any major damage caused by storms or people•Changed pin locations on weekends and some weekdays•Moved and repaired tee blocks, maintained maintenance equipment