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Bio

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Shaun Koen is a seasoned HVAC expert with 20+ years of experience in troubleshooting, repair, and installation of heating, ventilation, and air conditioning systems. He holds certifications from UPG and EPA, and has expertise in energy efficiency, building automation, and customer service.

Credentials

  • Universal Certification
    EPA
    Jun, 1998
    - Apr, 2026
  • NATE Core, AC/HP, Gas Furnace, Air Distribution
    NATE
    Mar, 2013
    - Apr, 2026

Experience

  • CFM Equipment Distributors
    • Central California
    • Territory Manager
      • Sep 2014 - Present
      • Central California

  • Johnstone Supply
    • Fresno, California
    • Technical Service Advisor and Training Coordinator
      • Feb 2013 - Present
      • Fresno, California

      Work with contractors/technicians and equipment manufacturers to facilitate troubleshooting and warranty repair of HVAC and refrigeration products. Assist Johnstone dealers with technical support on all equipment sold by Johnstone Supply including Coleman A/C's ( York, Fraser Johnson), Goodman/Daiking, and Fujitsu HVAC products. Responsible for training programs at Johnstone Supply and for all contractor training on Johnstone supplied products. I have completed commercial HVAC training from Johnson Controls/UPG and am certified for startup and commissioning of all UPG commercial HVAC equipment as well as a certified Applications Specialist. I am well versed in the installation and troubleshooting of the simplicity controls family that is used in all UPG commercial equipment, as well as building automation protocols such as BacNet that are often used in conjunction with simplicity control systems. I attend yearly technical Managers meetings for Goodman/Daikin products as well as York/Coleman/FraserJ. tech. Manager meetings, and am responsible for maintaining knowledge of all the associated equipment for these brands. We handle many vendors and parts for which I am responsible for being informed of all technical aspects.

  • Black Bear Diners & Ryans Place Restaurants
    • Porterville, Tulare, Visalia, Hanford & Los Banos
    • HVAC/R & Appliance Repair Technician
      • Aug 2009 - Feb 2013
      • Porterville, Tulare, Visalia, Hanford & Los Banos

      Responsible for repair, installation, and maintenance of all HVAC & refrigeration equipment, as well as all restaurant equipment. Ovens, Stoves, Broilers, Microwaves, Steamers, Soup Wells, Deep Fryers, Ice Machines, Griddles, Toasters, Mixers and all of the cooks line refrigeration/freezer appliances for 7 different restaurants throughout the Central Valley. Working from company van, was responsible for all aspects of facilities maintenance and upkeep. Managed all service and repair calls by urgency/importance of work needed and accomplished repairs in the order necessary to keep restaurants operating at their maximum efficiency. Replaced old motors with new more energy efficient motors, updated existing refrigeration equipment with newer, more efficient equipment using non-ozone depleting refrigerants. Changed old incandescent light fixtures out for new energy efficient T8 fluorescent light fixtures to help decrease energy used by each sight.

  • Koen's Air Conditioning
    • Hanford, California
    • HVAC/R Technician
      • Jun 1995 - Aug 2009
      • Hanford, California

      Troubleshooting, repair, and installation of HVAC & Refrigeration equipment.

Education

  • 2013 - 2013
    UPG Applications Specialist Course
    Applications Specialist Certification, UPG HVAC Equipment
  • 2013 - 2013
    UPG Start up and Commissioning Course
    Start up & Commissioning Certificate, UPG Commercial Equipment
  • 1996 - 1998
    College of the Sequoias
    Environmental Control Technology, Heating, Air Conditioning, Ventilation

Suggested Services

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