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Shatina Frazier is a seasoned training and human resources professional with 23+ years of experience in customer service, public speaking, leadership, and employee benefits. She holds an MBA from the University of Phoenix and various certifications in training, facilitation, and patient protection.

Credentials

  • Certified Online Instructor COI
    The Learning Resources Network in Partnerhip with Columbus State University
    Dec, 2013
    - Apr, 2026
  • Certified Facilitator/Instructor Accelerated Program Langevin
    The Learning Resources Network in Partnerhip with Columbus State University
  • Certified Patient Protection and Affordable Care Act
    National Association of Health Underwriters
  • Harvard Mentor Management Certification
    -
  • Lean Six Sigma White Belt Certified
    Management and Strategy Institute
  • Management Development Series Level I
    Aflac
  • Management Development Series Level II
    Aflac
  • Management Development Series Level III
    Aflac
  • Trainer Certification
    Aflac

Experience

    • Vendor Manager
      • Jan 2018 - Present

  • Aflac
    • Columbus, Georgia Area
    • Senior Trainer Center of Excellence
      • Oct 2000 - Present
      • Columbus, Georgia Area

      Originate and produce imaginative and innovative training methods to influence and motivate internal and external customers, Revise materials to enhance knowledge and skills to optimize individual and company performance. Provided professional and develop reinforcement training, Instructs a wide variety of assigned topics, courses, workshops, participates in formal and informal training. Facilitate and develop promotion based training including scheduling, reserving facilities, preparing visual aids,Track and analyzes training programs; conducts training programs to enhance career development and increase employees competencies skills on products and servicesCoach and mentor new hire trainer and attend project meetings, as needed, related to strategic training needs in preparation for delivery ,Facilitate strategic training as needed, facilitate new hire training classes, Supervise employees during training and after to transitioning stages. Manage time and daily tasks.

    • Mortgage Consultant
      • Sep 1996 - Dec 1998

    • Claims
      • Jan 1993 - Aug 1996

      Claims Auditor

Education

  • 2011 - 2013
    University of Phoenix
    Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
  • 2009 - 2011
    University of Phoenix
    Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
  • 2007 - 2009
    University of Phoenix
    Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
  • 2000 - 2002
    Columbus Technical College
    Associate's degree, Phlebotomy Technician/Phlebotomist
  • 1997 - 1999
    American Career College-Anaheim
    LPN, Licensed Practical/Vocational Nurse Training
  • Hardaway

Suggested Services

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Industry Focus. “Human Resources.”

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