Experience

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  Hanmi Bank (formerly United Central Bank)

  • Garland, TX

  • Senior Human Resources Generalist

    • Mar 2007 - Feb 2015
    • Garland, TX

    Summary Human Resource Management Professional with over twenty years experience in staffing, internal program development and management, employee relations, project management, benefits coordination and training.Highlights • Performance Management Strategies• Proficient in HRIS System• Employee Handbook Development• Benefits Administrator• Staffing and Recruiting Professional• Employee Relations• Manager Coaching and Training Accomplishments Led the planning committee in developing new job classifications, salary administration plan and job descriptions.Oversee the benefits program and facilitate the Open Enrollment process bank-wideStructured a staffing analysis plan to measure department-staffing needs that support the accomplishment of the company’s strategic goals and objectives.• Assisted in design and monitored the company wage and salary structure and the variable pay system within the company including bonuses and raises.• Create and modify job descriptions within all departments.• Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.• Work with senior-level management to create fair and consistent HR policies and procedures.• Created an efficient records management system for more than 300 confidential personnel records.• Conduct new-hire orientation addressing inquiries regarding benefits, schedules, working conditions and policy procedures.• Participate in the conduct of investigations when employee complaints or concerns are brought to the attention of HR.• Advise managers and supervisors about the steps in the progressive discipline system of the bank.• Counsel managers on employment issues.• Provide day-to-day benefits administration services, assisting employees with any claim issues.• Support over 300 employees at all levels, including executive leadership.

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  Thomasville by Baker's Home Furnishing

  • Plano, Texas

  • Office Manager

    • Apr 2002 - Jan 2007
    • Plano, Texas

    • Managed the day-to-day administrative operations in support of customers, sales manager and thirteen design staff for an exclusive home furnishings store.• Audited customer order input for accuracy, inventory control and timely delivery schedule.• Created operational training material for point-of-sale and administrative procedures.• Trained new-hire employees on operations and administrative processes.

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  WorldTouch Communications

  • Richardson, TX

  • Director of Business Operations

    • 1997 - 1999
    • Richardson, TX

    Instrumental in overseeing the operational side of this small start-up telecommunications company. Responsibilities included but were not limited to the management of Human Resources, Administrative Support Service, Customer Service Groups, Facility and Contract Administration, Payroll and Operations.

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  City of Lawrence, Indiana

  • Lawrence, Indiana

  • Director, Human Resources & Purchasing

    • Jan 1972 - Jun 1982
    • Lawrence, Indiana

    Prior to 1991 held various corporate titles to include Director of Human Resources and Purchasing for the City of Lawrence, Indiana; a municipality of 35,000 in population and approximately 200 employees.