Experience

• 

  Hong Kong Technology Venture Company Ltd

  • Hong Kong SAR

  • Assitant Manager

    • Oct 2017 - Present
    • Hong Kong SAR

    Service Quality - Business Process Improvement- Tackle improvement area by data analytics for management strategic decision making- Improve workflow streamlining and automation to enhance operation efficiency so as to improve overall experience- Work closely with user and IT to drive new system development projects and backbone system enhancement to align with departmental KPI- Responsible for experience implementation of strategy planning from the level of process management

• 

  Hsin Chong Group Holdings Ltd.

  • Kwun Tong, Hong Kong

  • Talent Development Officer

    • Jun 2016 - Jul 2017
    • Kwun Tong, Hong Kong

    • Deliver Staff Orientation and soft skill training for general staff and officers.• Coordinate the pre-and-post-training logistic with internal or external parties to enable smooth delivery of training activities.• Upkeep and maintain subsidy records regularly for the refund from staff upon separation• Prepare monthly reports for Talent Development and Engagement activities and provide statistics for analysis and evaluation• Assist in the development, implementation and deployment of Graduate Trainee Program/ Apprentice Training Program and Professional Membership Fee Subsidy• Assist in update of Training related policy and development of workflow on training and development• Provide support for Staff Engagement events and Corporate Social Responsibility activities

• 

  Gammon Construction Limited

  • Hong Kong
  • Construction
  • 700 & Above Employee

  • Assistant Training Officer

    • Apr 2015 - Jun 2016

    -Monitor, evaluate, design training programme with both internal and external parties and ensure training quality to achieve training goals- Arrange a various training courses and prepare reports on training effectiveness and status for management review- Responsible in monitoring Graduate Scheme Training- Quantity Surveyor training programme- Logistic support to internal and external event, such as Orientation Camp and various Ceremony- Deliver company introduction briefing to applicants in Job Fair

  • Training Assistant

    • Jul 2013 - Apr 2015

    - Administrative and logistic support to training delivery and scheme training of operation and graduate trainees-Prepare reports on training effectiveness and status for management review-Arrange individual development planning meeting and documents preparation-Support internal events and familiarization programs for external parties

• 

  Hot Craft Hobby

  • Kwun Tong

  • Marketing Planner

    • Jun 2012 - Jun 2013
    • Kwun Tong

    - Assist Sales and Marketing Manager in general documents-Research and select suitable craft products range and devise action plans-Formulate business strategy and competitive pricing policy-Advertise company products through different media (such as Internet, Magazine, Fairs, Competition, Demonstration …etc)

• 

  Happia My Wedding

  • Central, Hong Kong

  • Sales Associate

    • Feb 2012 - May 2012
    • Central, Hong Kong

    - Responsible on customer services via E-mail and phone calls-Dealing sales with customers by face to face