Experience

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  LPS Field Services, Inc.

  • Westminster, Colorado

  • Assistant Supervisor - REO Division - Field Services

    • Aug 2010 - Aug 2013
    • Westminster, Colorado

    Emphasis on client retention and satisfaction, manage high risk code violations, minimize risk elements to company and clients, weekly client meetings on escalated, high risk, high profile files and quality issues, meeting financial goals, tracking team production and quality, conflict resolution, document review, produce and monitor reports, evaluate employee performance, deliver employee annual objectives and reviews, customer service internal and external, place work orders, review work order completions, billing, bulk order uploads, bulk billing uploads, work with vendor network. Work with Res.Net, Fieldscape, Share Point, Team Track, Altitude, Excel, Outlook

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  Colorado American Title, LLC

  • Denver, Coloardo

  • Licensed Title Examiner, Policy Specialist

    • Jul 2005 - Jun 2010
    • Denver, Coloardo

    Policy preparation, claims review, title curator, customer service, quality control, underwriter reports, HUD and closing documents, review. Worked closely with Escrow Company to clear title requirements and exceptions on real estate transactions, worked with multiple foreclosure law firms to clear title for foreclosure properties, did real estate property records search, trained team in Panama City and reviewed work for quality control and accuracy. Worked with Ramquest, SoftPro Select, Title Records, SKLD, Image Silo, and County Searches.

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  Flatiron Capital Corporation

  • Accounts Receivable

    • 2002 - 2005

    Customer Service, sorting, research and posting payments, balance and preparation of daily reports, tracking and report risk elements, worked closely with collections department.

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  Aurora Loan Services Inc.

  • Title Curator

    • 1999 - 2000

    Title Examination, cure title requirements and exceptions, internal and external customer service, supervised and trained title staff

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  GE Capital Residential Solutions, LLC

  • Title Curator

    • 1997 - 2000

    Title Examination, cure title requirements and exceptions, internal and external customer service, billing, invoicing production, appraisal data entry, quality control

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  Millers Outpost/Anchor Blue

  • Las Vegas, Nevada Area

  • Assistant Manager

    • 1989 - 1992
    • Las Vegas, Nevada Area

    Sales forecasting, project store performance, Hiring and training staff, staff performance evaluations and appraisals, merchandising, supervision, loss prevention, customer service

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  RAF Wethersfield Consolidated Club RAF

  • Operations Manager

    • 1986 - 1989

    Security, cash drawer audits and reports, functions management, staff management, functional review, report generation, foreign money exchange, customer service, sales.