Experience

• 

  Vape Superstore

  • United Kingdom
  • Retail
  • 1 - 100 Employee

  • Stock Control Assistant

    • Aug 2023 - May 2024

    • Alongside a team of 3, I receive daily deliveries into the warehouse and check that the stock matches the corresponding purchase order.• I upload the deliveries to the shopify ecommerce system ensuring quantities are accurate and matches the purchase order. If there are stock discrepancies, I would feed them back to the inventory managers so they can be fixed.• I action stock transfers to retail stores which have been requested.• In line with company expectations, I keep the warehouse and stock areas clean, tidy, stocked and ensure all stock is merchandised to allow the warehouse operative to excel at their role. This may require me to reorganise the racking bring out my creative problem solving side.• I support with stocktake (2 days a week) and being a warehouse operative (when required).• I assist the warehouse operatives in resolving any stock issues and customers at our trade counter.

  • Warehouse Operative and Ecommerce assistant

    • May 2021 - Aug 2023

    • Working with a team of operatives, I pick and pack customers’ orders efficiently and at a timely manner. In case of an out of stock item or issues with their orders, I would call the customer or email them to try and get the issue resolved. • With the use of shopify, shipstation and royal mail, I would print dpd and royal mail labels making sure the correct label is on the correct order.• My pick targets were always achieved and surpassed resulting in me becoming employee of the month.

• 

  Debenhams

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • in store merchandiser

    • Aug 2015 - Aug 2020

    • Working across the store in different departments, I ensure delivery of old stock is worked and new lines are merchandised according to company standards. Also, ensuring stock was stored away (if no space on shop floor). I make sure all options of products are available in order to maximise sells.• Responsible for changing focus tables in line with new products or a new treads. This allowed customers to know what new stock we have.• In order to know how products are selling, analysing sales figures are essential to the business. I identify the bestsellers so we can make sure we are well stocked and liaising with the allocators at head office where needed.• Supported with markdowns, stocktake and identifying faulty stock to be FDG.• I attended morning briefing to hear and give feedback.• Collaborated with the visual merchandiser on displays around the store. • Made sure all products have a SKU and if there was not one preparing one. • Took on the role of supervisor on many occasions and given training to new members of staff. This showed that I was a trusted member of the team.

  • sales advisor

    • Nov 2013 - Aug 2015

    • Serving, advising and providing excellent customer service to ensure a sell is made whether it’s in store or online.• Having the strong product knowledge.• Promoting store accounts in order to help both the customer and the business flourish.• Recovering, replenishing and reordering stock.

• 

  Oxfam

  • London, England Metropolitan Area

  • Sales Assistant

    • Feb 2012 - Jun 2012
    • London, England Metropolitan Area

• 

  Resync

  • London, England, United Kingdom

  • senior mentor

    • Jul 2011 - Jan 2012
    • London, England, United Kingdom

• 

  Kinetika Arts International

  • London, England, United Kingdom

  • Administrative Assistant

    • Jun 2004 - Jul 2004
    • London, England, United Kingdom