Experience

• 

  Cigna-HealthSpring

  • Sales Administration Analyst

    • Sep 2018 - Present

    I am responsible for routine oversight and ad hoc duties for the Sales Action Development Committee (SDAC) program. The program ensures that CMS and Cigna-HealthSpring violations are correctly reported and remediated as required by State, Federal and Cigna-HealthSpring policy. I also serve as a liaison between the SDAC committee and our internal and external agents and agency partners with the ability to negotiate and resolve complex issues using independent judgment and discretion.

  • Broker Account Manager

    • Dec 2012 - Present

    As the Broker Account Manager for Cigna-HealthSpring my role is to provide oversight, training and service to the broker channel. Ensuing adherence and compliance with all Federal and State regulations governing the respresentaion and sales of Cigna-HealthSpring Medicare Advantage Plans.

  • Medicare Advantage Marketing Advisor

    • Sep 2007 - Nov 2012

    My role as a Medicare Advantage Marketing Advisor was to conduct presentations to the Medicare Beneficiaries through in-home appointments and group seminars. Develop community relations with influencers of senior residences, community centers, local government agencies to introduce the plan products. While maintaining a focus on activities that lead to new membership and retention to meet the organizational monthly and quarterly goals.

• 

  Aetna

  • 509 Progress Drive, Linticum, Maryland

  • Field Sales Representative

    • Aug 2005 - Sep 2007
    • 509 Progress Drive, Linticum, Maryland

    Coordinated, schedule and conducted seminars and in home appointments to introduce Medicare Advantage and Prescription Drug Plans to the Medicare Population. Pursued opportunities with religious organizations, Department on Ageing and various local government agencies to introduce the plans. Arranged speaking engagements in Senior Buildings, Senior Centers and outreach organizations to assist Medicare beneficiaries with questions in learning to better understand the plans value and their options.