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Sharon Holland is a seasoned healthcare professional with 26 years of experience in management, customer service, and administrative work. She has held various roles, including Community Association Manager, Dietary Manager, and Foodservice Supervisor, with expertise in healthcare, management, and team leadership. Sharon has a Bachelor's degree in Criminal Justice/Police Science and a Master's degree in Organizational Management with an emphasis in Healthcare.

Experience

    • Community Association Manager
      • Oct 2020 - Present
      • United States

    • Administrator
      • Jun 2017 - Oct 2020
      • Blaine, WA

    • Dietary Manager
      • Jul 2015 - Aug 2016
      • Bellingham

  • LifeCare
    • United States
    • Dietary Manager
      • May 2014 - Jul 2015
      • United States

    • Dietary Manager
      • Jul 2010 - Apr 2013
      • Lynden, WA

      Supervised a staff of 30 in the kitchen and dining services. Interviewed new residents for food preferences and placed information in the database. Created diet cards, maintained recipes and menus. Interviewed and hired staff. Coached employees for success. Conducted a monthly inventory of food and products in the kitchen and processed financial reports for accounting. Met with family members and residents to discuss desires and issues surrounding the food production or customer service. Participated in monthly resident council meetings. Attended weekly management meetings. Conducted department meetings. Performed employee evaluations. Wrote and maintained job descriptions, work guidelines and menus.

  • St. Joseph Peacehealth Medical Center
    • Bellingham, Washington Area
    • Foodservice Supervisor
      • Oct 1996 - Jun 2010
      • Bellingham, Washington Area

      I began my career with St. Joseph Hospital as the dietary department office coordinator and later became the cafeteria foodservice supervisor. I supervised the cafeteria staff and dishwashers. I wrote and maintained staff schedules and covered absences and vacations. I wrote and maintained the job descriptions, policies and procedures and menus. I did some intranet web work by placing the weekly menus onto the staff website. I handled the cafeteria POS system and cash management. I processed cafeteria charges by staff members and doctors and entered this information into a spreadsheet and provided it to human resources and accounting for billing. I participated in catering events and scheduled meetings for the St. Luke's Health Education center as a fill-in employee. I processed all the financial reports for the department and got them to accounting on a monthly basis. I handled the billing and invoicing for all catering events and received payments when necessary. I eventually became the patient foodservice supervisor. In this position I supervised the back of the house including patient cooks, production staff and diet clerks. I would also go up to the floors and meet with patients to obtain food preferences and then I would enter pertinent information into the EMR as needed.

    • Executive Secretary
      • May 1987 - Jan 1994
      • Blaine, WA

      I performed all clerical duties for the president of the resort developers. I filled in as receptionist and assisted the real estate and project management divisions. I set up meetings and handled corporate travel arrangements. When my first child was born I began working from home as a data entry clerk for the accounting department. In this capacity I entered all invoices into a database and got them ready to be paid. I also handled some special projects as needed and continued to fill-in as the secretary to the president, and the real estate and project management divisions.

    • Administrative Assistant
      • May 1985 - May 1987
      • Kent, WA

      Performed all clerical duties including word processing, spreadsheets, copying, filing and reception. I assisted with shipping of packages. I processed the paperwork for the government security clearance needed on projects and held a security clearance of my own. I helped with building security by performing tasks surrounding identification employee badges and building access.

Education

  • 1981 - 1984
    Washington State University
    Bachelor's degree, Criminal Justice/Police Science
  • 2010 - 2011
    Ashford University
    Master's degree, Organizational management

Suggested Services

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Industry Focus. “Healthcare”

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