Bio
Generated by
Topline AI
Sharon Cowling is a seasoned leadership professional with 20+ years of experience in call centers, management, and process improvement. She has held various roles, including Team Lead Supervisor at Convergys and licensed insurance agent at Connextions. Sharon has a business administration degree from the University of Phoenix.
Experience
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Connextions
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Greater Denver Area
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licensed insurance agent
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Aug 2012 - Present
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Greater Denver Area
Kaiser Permanente and United Health Group customer service and sales
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tech support
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Sep 2011 - Jul 2012
supply chain EDI and supreme customer service... it's 8am, do you know where YOUR purchase orders are?
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Supervisor
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Jun 2010 - May 2011
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Business Analyst
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Feb 2010 - Jun 2010
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Office Manager
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Oct 2008 - Mar 2010
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Team Lead Supervisor
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2004 - 2010
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Team Leader
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Apr 2004 - Oct 2009
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customer service
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2000 - 2001
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President's Office Problem Resolution
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1900 - 2000
100 years lol
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Education
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1994 - 2008university of phoenix
business administration
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Customer Service”
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References
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