Experience

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  Alesi Surgical Ltd

  • United Kingdom
  • Medical Device
  • 1 - 100 Employee

  • Operations Manager

    • Jan 2015 - Present

  • Operations @ Alesi Surgical Ltd

    • Jan 2015 - Present

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  The Priory Group - Cefn Carnau Hospital

  • Caerphilly

  • BSC

    • Jan 2014 - Dec 2014
    • Caerphilly

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  Unisem

  • IT Manager

    • Mar 2010 - Dec 2013

    •Responsible for the management of services and processes that support the core business of the organisation, including: Utilities & Communications Infrastructure, Administration of IT Networks. •Focusing on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. •Manages monitors and maintains 12 Network Servers, including Windows 2000, 2003, 2008, VMware, and Exchange.•Network administration including network user profiles, workstations, user environment, Directories and security.•Maintains application data integrity and availability, including evaluation of new and upgraded hardware/software.•Develops and delivers training on software upgrades including MS Office.•Responsibility for Astra Telecoms system, BES integration with Exchange and the Sharepoint Portal.

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  Department Work and Pensions (Jobcentreplus

  • EO

    • Nov 2009 - Mar 2010

    •Fixed term contract to manage the SWIM project, supporting unemployed clients into work through the provision of a range of services including training, job search and CV writing assistance. •Managed a team of Administrative Officers, including motivation, training and appraisal.•Reviewed requirements for the project and introduced streamlined client facing processes to expedite successful outcomes.•Developed and delivered training to clients in Interview Techniques•Worked with the Applications Development Department to develop macro spreadsheets to provide a mail merge service.

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  Garran Lockers

  • Operations Director

    • 2004 - 2009

    •Management of IT, Communications, Customer Service, Transport, Logistics, Production, Quality (BSI ISO 9001, ERP Systems, Sage Accounts Department. •Responsible for contract management, from review to negotiation with customers and outcome delivery. •Account management, successfully managed Morrison’s/Safeway accounts.•Designed Sage CRM, ACT and Goldmine systems including databases linked with CRM for all customers.•Developed MIS Systems and reports written in Crystal for all reporting Company wide.•Redeveloped the Quality System for Complaints, including development of IT based reporting tools. •Transferred existing Sales/BOM/Purchasing system – Opera to format for new System.•Developed Sage 50 / Sage Manufacturing to link with Production Schedules and Logistics. •Redesigned invoicing and quoting structure so quotes were generated immediately and sales areas were analysed in real time.•Headed the company’s initiation into the www and Internet presence; •Rolled out Win2003 Server, converted to Exchange and XP PC’s, upgraded and trained staff in Office 2007.•Developed VPN and remote access. •Responsible for ISO 9002/Health & Safety.

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  SRK Consulting

  • IT Manager

    • 1998 - 2000