Experience

• 

  Patrick Terminals

  • Australia
  • Transportation, Logistics, Supply Chain and Storage
  • 100 - 200 Employee

  • Commercial and Contracts Manager

    • Apr 2023 - Present

  • Business Solutions Manager

    • Jan 2021 - Present

    • Develop and interpret information from multiple sources to support commercial management decision making with timely interpretation of underlying movements and trends• Manage volume and forecast distribution models relating to demand, including evaluation outputs for management information purposes• Deputise for the Senior Manager Commercial Planning.• Support the Commercial team in the preparation of customer presentations, strategic plans, budgets and forecasts in line with company requirements• Procure and collate data to support strategic analysis including forensic analysis of contracts, pricing, revenue and cost models to identify key issues and trends for management• Assist the Commercial team to identify procedural, systematic and operational changes to deliver efficiencies, effectiveness and profitability improvements to the business• Support the identification and implementation of new or potential opportunities for improvement in performance, maximisation of revenue and reduction in costs through interactions across the business and with our customers• Support National Invoicing Team and Finance Team with process improvement.• Identify key areas of revenue opportunity or cost reduction in commercial processes including contractual relationships, pricing and processes structures, and data recording and analysis, and develop solutions working with the Patrick Commercial, Finance and IT teams• Support the development, testing and implementation of novel concepts in Patrick product development, including constructive review of existing processes and potential process improvement and waste minimisation• Leverage all relevant systems, processes and procedures in place to support a continuous improvement culture within the Commercial team• Support the development and commercial implementation of new products, pricing and services which are added to the Patrick value proposition• Support the Commercial Team with regular and periodic reporting.

  • Client Services Manager

    • Jan 2020 - Jan 2021

    • Provide the single point of contact for all operational enquiries for designated shipping line(s).• Work collaboratively with Terminal Operations, NOC, Commercial, IT and Shipping Lines to influence outcomes and ensure we deliver on our service commitment(s).• Forecast demand and supply - business needs and changes, provider capabilities• Decision point for operational charges resulting from escalations or complaints.• Assist with quarterly review meetings with shipping lines and consortia on performance against SLAs.• Engage with key personnel at your designated Shipping Line via a Customer Engagement Plan.• Maintain a monthly report tracking operational performance and account status for your designated customer.• Communicate with Customers frequently, obtaining latest schdules and volumes.• Facilitate discussion and support Customers to resolve Customs related issues as required.• Work closely with the Director, Contracts to align activities to the commercial priorities of the business• Gauge issues and risks - ongoing identification, prioritisation, tracking and resolution• Handle disagreements and disputes - prevent and treat internally and not through third parties• Audit compliance - of both parties adherence to contractual documents• Maintain market intelligence - over Shipping line customers and the market as whole (e.g. technology, price standards, market conditions, services, volumes)

• 

  ANL

  • Australia
  • Maritime Transportation
  • 500 - 600 Employee

  • Procurement Manager

    • Aug 2019 - Jan 2020

    - Responsible for managing all operational contracts for ANL and regionally for CMA CGM in Oceania. This includes a portfolio covering stevedoring, marine related charges plus road, rail and other transport contracts.- Day to day contract management, from negotiation to finalisation of the terms and conditions. - Establishing and maintaining contract and vendor database including Rebate administration.- Oversee ANL and CMA CGM’s inter-terminal and intermodal transport function in Australia and New Zealand, including sourcing and negotiation, Supplier Relationship Management, maintenance of statistical data base and ensuring service delivery requirements are achieved. Look for opportunities for Supplier Development to reduce cost.- In conjunction with CMA CGM and other approved outside parties, assist in coordinating ANL’s chartering activity. Review charter documents and maintain charter data base. Assist and Administer the EW ANL Chartered vessels as necessary.- KPI management, including initial set-up of KPIs, report preparation, review, recommendation and follow-up.- Participate in special projects, cost exercises and reviews as required.- Lead and participate in Consortium discussions as necessary. Keep abreast of Consortium and Trade Sharing agreements.

  • Assistant Manager - Operations and Procurement

    • Apr 2018 - Aug 2019

    - Lead the Operations and Procurement Team ensuring the effective and efficient operation of Operational Services while deputizing for the Operations and Procurement Manager.- Aid in the development of the team’s Performance Plans and in the resolution of performance management issues.- Act as a coordinator, support, editor of reports, trainer and mentor for the Operations and Procurement Team ensuring that the studies/reports/outcomes produced are of the highest standard.- Act as a trainer and mentor for the Operations and Procurement Team in the fields of Sourcing, Risk Management,- Contract Management, Supplier Relationship Management, and Performance Management.- Develop various Procurement studies, drafting of Contracts, SLAs, KPIs and other reports pertaining to the areas of Procured Services under management in liaison with the department managers, commercial, sales teams and IT.- Assist in sourcing and smooth implementation of contracts – issuance of RFI, RFP and RFQ when necessary while liaising with internal and external stakeholders.- Participated in various supplier negotiations and lead supplier related initiatives and performance reviews.- Identify and implement cost savings, assess demand planning and conduct supply chain analyses.- Conduct Research and Coordinate Briefing papers for Top Management as well as, for the meetings with Service Providers, Port Authorities, etc as required.

  • Cargo Superintendent

    • Jun 2016 - Apr 2018

    - Plan and coordinate cost-effective cargo stowage and utilization of ANL and its Consortium Members’ vessels ensuring all safety requirements are met.- To plan and issue schedules of vessels engaged in designated trades. Monitor and ensure vessels work through all ports/terminals in the most expeditious and cost-effective manner whilst initiating remedial action in the event of any disruption to the schedule.- Co-ordinate and provide technical and cost assistance in the carriage of hazardous, break bulk, over dimensional and awkward cargo, to ensure costs are minimized, ANL exposure to risk is minimized and statutory requirements are met.- Carry out studies on Vessels, Terminals and Trade Lanes to provide valuable information required to negotiate terms to achieve ANL’s preferred outcome.- Pursue operational efficiency and cost savings through continuous improvement.- Liaising with Commercial Managers and assist in decision making in the event of unforeseen situations.

• 

  NYK Line

  • Japan
  • Maritime Transportation
  • 700 & Above Employee

  • Chief Mate

    • Dec 2013 - Jun 2016

  • Second Mate

    • May 2009 - Dec 2013

  • Third Mate

    • Feb 2008 - May 2009

• 

  UNIVAN SHIP MANAGEMENT LTD

  • Cadet

    • May 2004 - Jan 2007