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Shannon Sampson

Office Services Clerk at The State of Maryland
Intro Book
Detail-oriented professional with experience in data entry, customer service, and office administration.
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Location
Baltimore, Maryland, United States, US
Skills
  • Data Entry
  • Customer Service
  • Outlook
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Bio

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Shannon Sampson is a detail-oriented professional with experience in data entry, customer service, and office administration. She has worked in various roles, including Office Services Clerk, Intern, and Radiology File Clerk, and has honed her skills in using software such as Outlook and NEEDLES database. Shannon has also gained experience in providing excellent customer service skills, filing and composing reports, and performing miscellaneous office duties. Currently based in Baltimore, Maryland, Shannon has a strong foundation in data entry, customer service, and office administration.

Experience

  • The State of Maryland
    • Office Services Clerk
      • Oct 2009 - Dec 2010

      Worked on a very special project for The Commissioner of Financial Regulation on the Foreclosure Unit. Entered data into the Access Database daily.

  • Mazelis
    • Intern
      • Jun 2009 - Sep 2009

      Client interaction while utilizing excellent customer service skillsNEEDLES database usage and input.Correspondence and data document reproduction.Obtained medical records, faxing and filing.

  • Mayor's Office
    • Employment Development
      • Oct 2008 - May 2009

      Filed and composed reports as neededEntered customer's dataPerformed but not limited to miscellaneous office duties such as faxing, filing, and answering multi-lined phones while displaying excellent customer service skills.

  • Johns Hopkins Hospital
    • Radiology File Clerk
      • Dec 2005 - Oct 2008

      Performs data entry, faxing and filingEnsures all needed information is on requisition for charging and obtains information when missing. Receives reports, files film jacket, answered multi-lined phones using excellent customer service skills and locates film.Followed HIPAA guidelines by maintaining confidentiality of patient's medical records.Operates film digitizer and manages data correctly.Sends images to Magic View (station to station) for the purpose of reading and viewing.Makes prints or reprints for radiology customers.Consistently adapts personal and business style to meet the needs of a wide array of customers.Shares pertinent information with co-workers. Provides excellent customer service skills while adhering to departmental policies.

Education

  • University of Phoenix
    Associates of Arts, Accounting
  • Patterson Senior High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Office Administration”

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