Experience

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  CAPE HEARING AIDS

  • City of Cape Town, Western Cape, South Africa

  • Practice Administrator

    • Jun 2022 - Present
    • City of Cape Town, Western Cape, South Africa

    Responsible for overseeing all the administrative and daily operations of the practice.Managing patient scheduling, registration and billing processes. Handling financial aspects, monitor expenditure and ensure cost-effective operations.Medical billing, pre-authorization, health insurance claim submissions and debt collections. Collaborate with audiologists, to improve operational efficiency and patient services. Ensure accurate up-to-date patient medical records. Establish and implement effective workplace procedures. Monitor detailed inventory of medical and office supplies stock.Respond to patient questions, concerns and complaints in a timely manner.

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  GVI

  • United Kingdom
  • Conservation Programs
  • 400 - 500 Employee

  • Group Enrollment Manager

    • 2018 - Feb 2021

    Global Vision International provides ethical, impact-driven service and internship programs to students from across the globe. Programs are high quality, with a specific focus on support throughout the entire journey, and are driven to impact the United Nations Sustainable Development Goals in three main categories: community development, marine conservation and wildlife conservation.Ensured the smooth running of school, university and corporate group volunteer and intern abroad programs.Itinerary design, invoicing, pre-departure support incl. accurately capturing all participant details and requirements using Google Suite and Salesforce.Excellent communication with Programme Managers across GVI's many international bases (incl. Costa Rica, Nepal and Thailand) to ensure program expectations are set and delivered.Contributed to global sales by working closely across different timezones with customers, booking partners and colleagues to deliver experiential education that makes a lasting impact and maintains GVI's outstanding integrity.Bushwise/FGASA course facilitator - Hosting live masterclass and online tutorials using Zoom platform.Evaluating student assignments and maintaining progress records on the CANVAS online learning management system.

  • Enrollment Manager

    • Jul 2018 - Jan 2021

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  Cape Theme Parks

  • Cape Town Area, South Africa

  • HR Officer

    • Sep 2015 - Jun 2018
    • Cape Town Area, South Africa

    Responsible for compliance, coordination and supporting the HR Manager in delivering the full HR function. Theme Park closed down - July 2018

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  Afriforesight

  • Cape Town Area, South Africa

  • Client Services Coordinator

    • Jan 2014 - Jul 2015
    • Cape Town Area, South Africa

    Managed the relationship between Stellenbosch University’s Institute for Future’s Research, African Foresight Network (Commodities Research) and a substantial client base of over 100 corporate and government sector clients.

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  TB HIV Care

  • Cape Town Area, South Africa

  • Recruitment Officer

    • May 2012 - Jan 2014
    • Cape Town Area, South Africa

    Ensured the acquisition of best-fit talent and timely appointment of critical employees to meet the needs of multiple nation-wide projects, specifically clinical and project management positions

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  Manly Hospital

  • Sydney, Australia

  • Office Manager

    • Apr 2011 - Jan 2012
    • Sydney, Australia

    Responsible for the overall office management of Manly Hospital’s Engineering and Maintenance department. Payroll and Finance Administration – Requisitions, standing orders, invoice generation and processing, obtain quotes and generate tenders.

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  Connexions

  • Connexions Northamptonshire

  • Monitoring And Evaluation Officer

    • Oct 2008 - Mar 2011
    • Connexions Northamptonshire

    Monitoring and generating reports for senior management of key performance indicators and targets against the National NEET (not in Education or Training) database.

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  Barclaycard

  • Northampton, England

  • Learning and Development Coordinator

    • Dec 2006 - Oct 2008
    • Northampton, England

    Co-ordination of Learning and Development records and reporting. Plan, direct and coordinate the delivery of the employee learning and development portfolio.