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Shannon Fick is a seasoned hospitality and retail professional with a strong background in customer service, event management, and wine expertise. She has worked in various roles, including Spa Therapist, Regional Sales Manager, and Social Media Supervisor, and holds certifications in massage therapy, aromatherapy, and wine service.

Credentials

  • WSet Level 2
    -
    Jan, 2014
    - Apr, 2026
  • WSet Level 1
    -
    Jan, 2013
    - Apr, 2026
  • Food Safe
    -
    Jan, 2003
    - Apr, 2026

Experience

    • Spa Therapist
      • Jun 2017 - Present
      • Vernon BC

  • Vintage West Wine Marketing Inc
    • Vancouver Island, Canada
    • Regional Sales Manager
      • May 2015 - Jun 2016
      • Vancouver Island, Canada

      Territory Sales Manager for Vancouver Island responsible for but not limited to: - sales and distribution of wine and spirits for approximately 110 accounts including BCLDB, LRS and Licensee- daily, weekly and monthly sales reports for said accounts- organizing and directing staff education, in store tastings and multi day tasting events- adhering to budgets and exceeding projected targets per month/year- meeting with suppliers and creating new a customer base constantly - consistent use of social media to promote our brands and to attract more clientele -

  • Everything Wine
    • Everything Wine
    • Social Media Supervisor/ Wine Consultant
      • Sep 2011 - Dec 2014
      • Everything Wine

      Social Media Coordinator responsible for managing Twitter/Facebook/Instagram. Wine Consultant : Customer centric, sales driven, inventory control/ management, cash, opening/closing procedures, outbound marketing, events/ promotion, merchandising & display. Merchandised & implemented a Food & Wine pairing display in store complete with take home recipes and wine selection.

  • Home Based Business
    • Comox & Victoria BC
    • In Home/Mobile Massage
      • 2008 - 2014
      • Comox & Victoria BC

      Provided in home or mobile Massage services including: Aromatherapy, Hot Stone, Pre-Natal, Sports and Reflexology.

    • Cosmetician
      • Sep 2008 - Jan 2010
      • Comox BC

      Customer service, merchandising, makeup applications, continuing skincare & cosmetic product knowledge, opening/closing procedures, cash sales

    • Massage Therapist
      • Sep 2004 - Jun 2006
      • Victoria BC

      Massage- Relaxation, Deep tissue/Sports , Hot Stone, Aromatherapy & Reflexology. Education, training and retail sales of Spa product lines including; Comfort Zone, Jane Iredale and Phytomer.

  • Spa 517
    • Victoria BC
    • Spa Therapist/ Assistant Manager of Operations
      • Sep 2002 - Sep 2004
      • Victoria BC

      Spa Therapist responsible for but not limited to; reception, booking appointments, staff schedules, staff training, inventory control & ordering, massage, reflexology, body treatments, hydrotherapy, vichy shower, mini facials. Product education, training and retail sales for; Comfort Zone, Decleor, Jane Iredale, and Young Living Oils.

Education

  • 2002 - 2002
    The Canadian Institute of Natural Health and Healing
    Day Spa Practitioner, Massage Therapy/Therapeutic Massage
  • 1994 - 1996
    Camosun College
    Pacific Area/Pacific Rim Studies
  • 1991 - 1994
    Highland Secondary
    Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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