Experience

• 

  Choice Property Resources, Inc

  • United States

  • Contract Analyst

    • Nov 2020 - Present
    • United States

• 

  JPMorgan Chase & Co.

  • CCB Recruiting

    • Oct 2020 - Nov 2020

  • Legal Operations Associate

    • 2007 - Oct 2020

    Communicate with law firm vendors to resolve scorecard inquiries and facilitate communication between the firms and line of business operational partners.Authorized and updated procedures in order to create a more streamlined process for the company business model. Gathered and prepared data summaries for presentations that are reviewed by JPMorgan Chase’s senior management on a monthly/quarterly basis to asses vendor performance.Tested and assisted with implementation efforts of a new scorecard database in October 2013 to ensure more accurate data is reported and less errors occurred.Researched borrower complaints against vendors.Trained new team members on updated policies and procedures.Developed the Service-member Civil Relief Act audit for the Monthly Business Report (MBR).

  • High Risk Analyst

    • 2006 - 2007

    Maintained department databases and supported field officers. Demonstrated strong analytical skills by reviewing loan/properties to determine level of risk, and proper course of action to correct risk have been taken to reduce negative impact on company.Identified severity of risk and followed up with responsible department until resolved.Reviewed and investigated aged defaulted accounts that had been identified as possibly posing a financial or reputational risk to the business.Conducted evaluation of the collateral value for Early Payment Default Home Equity products, performed loss/gain analysis and provided recommendation to senior management.Reviewed loan originations documentation for potential fraud and researched accounts for recourse against vendors and other business partners.

  • Foreclosure Analyst

    • 2003 - 2006

    Managed a portfolio of 600 delinquent mortgage accounts nationwide and worked with the various attorneys’ office to ensure the legal matter was concluded within the timeframe required by the investors and according to state laws.Monitored the population of aged accounts in a pending foreclosure status and provided recommendations to the peers to correct the issues that prevented the completion of the foreclosure process.Provided external customers with general account information while addressing inquiries to ensure strong customer satisfaction.

  • Team Sales Assistant

    • 2003 - 2003

    Worked through Home Loan direct to quality check loans per state guidelines.Packaged and corrected loans for mortgage consultants.