Experience

• 

  Curo Fund Services

  • South Africa
  • Financial Services
  • 300 - 400 Employee

  • Senior Fund Administrator

    • Jun 2019 - Present

  • Fund Administrator

    • Jul 2015 - Present

    Accountable for efficiently managing third party payments by performing banking transactions on clients’ accounts and meeting specified deadlines, investigating causes for insufficient funds, providing various teams within the company with account statements, balance end-of-day transactions and ensure all controls have been checked, and filing daily instructions.Further responsibilitiesContribute to an Improved Business Efficient Environment by:- Investigating assigned processes earmarked for improvement- Offering recommendations for possible improvement Reduce Business Risk by:- Ensuring accurate execution of all tasks- Knowing and understanding all controls within the team- Ensuring that all controls have been adequately and effectively executedDeliver a Professional Service to Clients by:- Understanding clients' SLAs- Attending to queries in a timely manner- Communicating in an effective professional manner (verbally and written) to clientsDemonstrate a focused approach to Staff Development by:- Identifying and understanding training needs and maintaining an efficient Training Matrix

• 

  Western Cape Government

  • Cape Town Area, South Africa

  • Labour Relation Officer Intern

    • Apr 2014 - Mar 2015
    • Cape Town Area, South Africa

    - Investigating matters regarding misconduct and grievances - Arranging meetings with various parties- Interacting in a professional manner with various parties including learners, parents, educators, union representative and other possible witnesses- Ensuring all cases are dealt with in a reasonable time period- Familiarizing and staying updated with amendments in Labour Legislation affecting Public servants- Writing reports- Communicating findings in an effective and professional manner both verbally and written- Recommending suitable disciplinary action - Effectively negotiating suitable disciplinary action measures with union representatives and employees- Defend matters and represent the Western Cape Education Department at preliminary and disciplinary hearings, and conciliation and arbitration meetings- Uploading of grievance and misconduct matters onto the PERSEL system- Handling telephonic inquiries and attending to queries in a timely manner.- Maintain a progressive discipline database containing confidential documentation.

• 

  City of Cape Town

  • Life Guard

    • Oct 2007 - Mar 2014

• 

  Golden Key International Honour Society

  • University of the Western Cape

  • Social Director

    • Sep 2012 - Sep 2013
    • University of the Western Cape

    Organise team building activities; arrange social outings for the executive committee; assist fundraiser, assist community director, assist outreach liaison.