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Shamika Neal is a seasoned customer service professional with extensive experience in retail, hospitality, and healthcare. She has honed her skills in communication, team management, and customer satisfaction through her roles as a Jr Assistant Manager, Leasing Consultant, Patient Administrator, Customer Service Representative, Sales Associate, Cashier, Tool Rental, and Front End Supervisor. Shamika holds a Bachelor of Science in Business Administration from Morgan State University and is licensed in Real Estate, Maryland.

Credentials

  • Real Estate Licenses
    Maryland Department of Labor

Experience

  • Rainbow Apparel Co
    • Baltimore, Maryland, United States
    • Jr Assistant Manager
      • Oct 2022 - Present
      • Baltimore, Maryland, United States
    • Leasing Consultant
      • Jul 2021 - Aug 2022
      • United States

      -Respond to potential interest for renting an apartment via phone, in-person, and digital platforms-Show properties, answer questions and finalize terms of leases-Establish tenant expectations for security deposits, procedures for rent and amenities -Prepare rental history, income verification an...

    • Patient Administrator
      • Dec 2018 - Jul 2021

      -First point of contact for visitors who enter the facilities and is responsible for all aspects of customer service-Verify insurance data and obtain proper authorizations and input into the appropriate online medical system-Update patient records to ensure accurate and up-to date data is maintai...

    • Customer Service Representative
      • Aug 2013 - Apr 2021
    • Sales Associate, Cashier, Tool Rental, Customer Service
      • Mar 2008 - Apr 2013

      Its my job to help customers choose the right appliance for their household and/or personal needs. I also help out on the registers when the lines are extremely long. I also help in the tool rental department as well as the millwork department which deals with doors and windows. When they need he...

    • Front End Supervisor
      • Sep 2005 - May 2007

      I started as a cashier where I took care off the guest and made sure their shopping experience was great so that they would want to come back. I then was moved to infant care department in which I maintained the shelves and kept the department fully stoked and clean. I eventually became the front...

Education

  • 2009 - 2014
    Morgan State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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