Experience

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  Arihant Water Park Equipment

  • Mira Bhayandar, Maharashtra, India

  • Sales Support Executive

    • Mar 2024 - Present
    • Mira Bhayandar, Maharashtra, India

    Customer Relationship Management: Maintain and update customer databases, ensuring accuracy and timely entry of information. Handle customer inquiries and resolve issues promptly to enhance customer satisfaction.Sales Coordination: Assist in the coordination of sales activities, including the preparation of sales presentations, proposals, and contracts. Collaborate with the sales team to ensure seamless communication and workflow.Order Processing: Oversee the processing of sales orders from receipt to delivery, ensuring accuracy and timely fulfillment. Coordinate with internal departments to resolve any order-related issuesReporting and Analysis: Generate and analyze sales reports to track performance metrics, identify trends, and support decision-making processes. Documentation and Filing: Maintain organized records of sales documents, contracts, and correspondence. Ensure that all documentation is easily accessible and up to date.ISO 9001:2015 Audit Preparation and Compliance: Prepare and organize documentation for ISO 9001:2015 audits. Collaborate with quality management teams to ensure compliance with ISO standards and support continuous improvement initiatives.Team Collaboration: Work closely with other departments such as marketing, finance, and customer service to support overall business objectives and improve sales processes.

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  Arihant Industrial Corporation Limited, Vasai

  • India

  • Executive Secretary

    • Dec 2021 - Feb 2024
    • India

    Administrative Support: Managing the Managing Director's calendar, scheduling meetings, and coordinating travel arrangements to optimize time and productivity.Communication Management: Handling incoming and outgoing communications, including emails, phone calls, and correspondence, with a focus on confidentiality and professionalism.Meeting Coordination: Organizing and preparing materials for meetings, including agendas, presentations, and minutes. Ensuring follow-up on action items.Project Management: Assisting in the planning and execution of special projects, ensuring deadlines are met and objectives are achieved.Research and Analysis: Conducting research and compiling data to support decision-making processes. Providing insights and recommendations based on findings.Stakeholder Liaison: Acting as a point of contact between the Managing Director and internal/external stakeholders, fostering strong professional relationships.Event Planning: Coordinating and managing events, conferences, and executive off-sites, including logistics, invitations, and on-site support.Expense Management: Handling expense reports, budget tracking, and financial documentation to ensure accuracy and compliance.Audit Management: Facing internal and external audits for ISO 9001:2015 compliance and acting as an ISO internal auditor for other departments.Internal Events Management: Assisting in managing internal company events to foster a positive and engaging corporate culture.Exhibition Anchoring: Serving as an anchor during the company's exhibitions, ensuring smooth operations and effective communication.Book Assistance: Assisting in writing a book for the Managing Director, including research, drafting, and editingNGO Volunteering: Volunteering and handling complete work for the NGO run by the Managing Director, coordinating activities, and managing projects.

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  Bombay Electrical Projects & Supplies India Pvt Ltd

  • Executive Secretary

    • Jun 2018 - Dec 2021

    Administrative Support: Managing the Managing Director's calendar, scheduling meetings, and coordinating travel arrangements to optimize time and productivity.Communication Management: Handling incoming and outgoing communications, including emails, phone calls, and correspondence, with a focus on confidentiality and professionalism.Meeting Coordination: Organizing and preparing materials for meetings, including agendas, presentations, and minutes. Ensuring follow-up on action items.Stakeholder Liaison: Acting as a point of contact between the Managing Director and internal/external stakeholders, fostering strong professional relationships.Event Planning: Coordinating and managing events, conferences, trainings and executive off-sites, including logistics, invitations, and on-site support.Handling Social Media for the Company: Manage the company’s social media presence across various platforms.Developing Website: Assist in the development and maintenance of the company website.Office Management: Oversee office operations, including procurement of office supplies and equipment.Ensure the office environment is well-organized and conducive to productivity.Coordinate with IT and other support services as needed.

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  CRIF India

  • Customer Service Executive

    • Apr 2017 - Mar 2018