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Shamar Ali is a seasoned IT professional with extensive experience in digital transformation, IT operations, and software installation. He holds a Master of Business Administration degree and various IT certifications, including CCNA and MCSA. Ali has worked with prominent organizations such as World Food Programme, Islamic Relief Worldwide, and NEXTEC DIGITAL SOLUTIONS, providing IT support, network administration, and software installation services.

Credentials

  • Fundamentals on building competitive and innovative ICT-centric ecosystems
    ITU Academy Courses
    Sep, 2023
    - May, 2026
  • Google Project Management: Specialization
    Coursera
    Jan, 2023
    - May, 2026
  • Sustainable Digital Innovation
    Coursera
    Nov, 2022
    - May, 2026
  • Change Leadership: Developing Strategic Gap Analysis in Miro
    Coursera
    Oct, 2022
    - May, 2026
  • ITIL 4 Exam Preparation
    Coursera
    Oct, 2022
    - May, 2026
  • Fundamentals of Waterfall Project Management
    Project Management Institute
    Sep, 2022
    - May, 2026
  • CompTIA+ Core1 (220-10001)
    CBT Nuggets
    Jan, 2022
    - May, 2026
  • Networking Fundamentals
    CBT Nuggets
    Jan, 2022
    - May, 2026
  • Networking Essentials
    Cisco Networking Academy
    Sep, 2021
    - May, 2026
  • Microsoft 365 certified:Fundamentals (MS-900)
    CBT Nuggets
    Jul, 2021
    - May, 2026
  • Windows Server Administration Bootcamp
    Server Academy
    May, 2021
    - May, 2026
  • Cybersecurity Essentials
    Cisco Networking Academy
    Aug, 2020
    - May, 2026

Experience

    • Digital Products/Transformation Lead.
      • Jan 2024 - Present
      • South Sudan

      OUR VISION:To develop, design & manage portfolio of Digitally, Innovative enabled Solutions/digital products that aims to strengthen the Digital Eco System so that Technologies enable Social & economic progress.HOW: We do this by working with clients through Human centred approach & Systems Design Thinking approach to understand the ecosystem & operating context, advising on how to integrate appropriate & responsible Digital technologies like Artificial intelligence( Ai), Machine learning (ML), Blockchain, internet of things(ioT), and trending technologies.OUTCOME: The results of the above would lead insights that will facilitate effective & efficient Digital Solution deliverables. PARTNERSHIP:Actively looking for partnership around the globe with likely mindset to collaborate & deliver same Services mainly to the people of the Republic of South Sudan and Africa at large, (Increase digital presence in Africa). if interested please write back to me for full details.

    • Italy
    • Non-profit Organizations
    • 700 & Above Employee
    • IT Operations Asst- TDY Mission Renk (SouthSudan FO).
      • Feb 2024 - Apr 2024

    • IT Operations Asst-Torit South Sudan.
      • Sep 2020 - Feb 2024

      https://www.wfp.org/ I have accomplished some milestones, to mention some can as demonstrated below in mission to provide support in IT, digital services & Telecom to our teams & partners on ground to achieve UN sustainability development goal number 2.Supported in deployments SD WAN & FortiGate firewall to both main office & WH infrastructure, which streamlined traffic and eased management & network performance. Supported partners in field with installation, configuration of digital tools for WFP SCOPE platform that aided registration & distribution of over 25,000 beneficiaries registered & enrolled in areas of Eastern Equotoria, also supported Renk field office on Tdy mission on WFP digital tools support to aid registration & distribution project under Sudan emergency response which saw over 40,000 individuals enrolled mostly returnees from Sudan.Installed, configured, & deployed more than 100 workstations, Tablets, Cisco switches, MPOS, access points, digital senders & Servers with WFP authorized softwares, & other tools that made Torit Field office compliant with the set standards with other offices worldwide. Supervised, coached, guided & evaluated team of five (5) dedicated Telecom Assistants that managed Inter agency Radio operations that provided support in tracking & providing reliable 24/7 Telecom services.Trained, guided & developed easy to read tutorials to all WFP Torit staff on use of office 365 tools likes One drive, SharePoint, Forms & Teams which increased collaboration of office work online by 100% hence adherence to digital workspace. Provided hands on & remote support to all Torit staff with IT, Telecom & Scope through IT/Scope Service tickets assigned under Torit & escalated 2% to CO & HQ that required level 3 support . Planned, budgeted, and supervised Torit base Radio relocation & installation with no interference on services.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • SENIOR IT OFFICER - JUBA(SOUTH SUDAN).
      • Aug 2017 - Aug 2020

      Islamic Relief Worldwide is faith-inspired humanitarian and development agency working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, we now work in over 45. https://islamic-relief.org/about-us/ Some of my traceable achievements 🏆 👍Introduced manageable office network infrastructure devices like Mikrotik, Cisco switches, Stable power backup that supported in monitoring traffic flow hence proper Qos and bandwidth proper allocations on priority tasks and operations with in the office.. Trained total of more than fify(50) staff both field and main office on Microsoft Active AX Dyanamics, Outlook & ATLAS, EBMS,that eased office operations efficiency to 95%.Supported IRSS office in planning, design & deployment of electronic beneficiary management systems(EBMS) that aided in beneficiary registration & distribution which gave program team central control of beneficiary databases and entitlements that's later eased enhance proper monitoring & Evaluation of projects.Planned, deployed & supervised all new & existing installations, maintenance of Vsat in five (5) in field locations in Southsudan & point to point link network to guest apartment.Together with other departments, supported and advised in IT budget drafting for several projects, citing required IT deliverables that saw the office budgeted and planned purchase of only IT assets that would support the project & other operation eliminating wastes and saving costs to other project deliverables.

    • IT/AX OFFICER - JUBA SOUTH SUDAN.
      • Jan 2014 - Aug 2017

      Introduced and adapted green solar power solution for five (5) field locations which saved the organization operations costs on flights tickets & maintenance costs on fuel, generator services.Digitalization of beneficiaries management system from paper based to Electronic data management system (EBMS) & electronic voucher system. Supported in deployment, administration & training of Microsoft AX system, transfer & migration of all field office data from Quick books to Microsoft Active Dynamics with out downtime. enhanced easy cloud and secure access. Supported in designing & deployment of Islamic Relief South Sudan website, which increased project visibility and operations across South Sudan.. Harnessed the design & implementation of point to multi point wireless network linking main office to guest house, priotised QoS to guest house link during off work peak time, this saved cost on bandwidth proper utilization, also in addition i proposed, guided & negotiated with Service provider for improved bandwidth at cost that benefited both IRSS & ISP, which led to increased performances of Cloud based Microsoft ERP (AX Dynamics) that eased operations. and cost reduced on internet related costs.Coordinated, managed Ramadan and Qurbani projects for Seven years from initiation to final delivery consecutively with 95% success rate feedback from main stakeholders.

Education

  • 2022 - 2023
    IU International University of Applied Sciences
    Studing - Master of Business Administration - MBA, Digital Innovation and intreprenuership
  • 2008 - 2011
    Nkumba University
    Bachelor's degree, Information Technology
  • 2017 - 2017
    Computer learning Centre CLC Kenya
    MCSA 2012, System Administration
  • 2014 - 2014
    Institute of Advanced Technology KENYA (IAT)
    Cisco certified network Associate (CCNA), CCNA

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