Experience

• 

  H.A.S

  • Chicago, Illinois, United States

  • Program Manager

    • Oct 2023 - Present
    • Chicago, Illinois, United States
• 

  Eastlake Management Group

  • Chicago, Illinois, United States

  • Property Manager

    • Jun 2023 - Oct 2023
    • Chicago, Illinois, United States

    Managing a multi-unit tax credit property- Caring for the residents and assisting with day to day operations and occupancy. This is the 4th multi unit build I have had the opportunity to manage. Each offered a unique population that garnered me a wealth of knowledge about property managing. My ...

• 

  Volunteers of America of Illinois

  • United States
  • Non-profit Organizations
  • 1 - 100 Employee

  • Housing Coordinator

    • Jan 2017 - Sep 2023

    My primary function is to connect landlords to Veterans whose goal is permanent housing. I help a population of people with extremely challenging barriers become stablized by connecting them to landlords who are willing to partner with the organization.

  • Program Manager

    • Apr 2023 - Jun 2023

    Provide operational oversight for launch and development of new programs, includingestablishing processes, workflows, connections to partners, program goals and benchmarks.• Supervise staff and/or direct team members to ensure successful implementation of day-today program operations.• Facilitate meetings of stakeholders and subcontracted partners, develop relevant meetingmaterials, set agendas and provide minutes/key takeaways in a timely manner.• Complete and provide regular program reports to IDHS and other relevant stakeholders.• Conduct program orientations and training for agency staff.• Ensure all transitional housing and permanent housing placements comply with all relevantregulations and requirements.• Supervise a team of 4-5 staff providing services directly to clients.• Assist with crisis intervention and de-escalation as needed.• Work with data and performance team to plan and oversee annual program audits• Ensure programmatic compliance by evaluating progress toward outcomes and conductingsite visits, and maintaining relationships with partner agencies and other stakeholders• Uses databases such as ServicePoint and HMIS for data entry

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  Ron D. Archie & Associates

  • Chicago, IL

  • Administrative & Marketing Coordinator

    • Jun 2012 - Sep 2023
    • Chicago, IL

    Executing the overall administrative and marketing needs of the accounting firm.

• 

  Shalimar's Seasonal Services

  • Organizer

    • Aug 2010 - Sep 2023

    Assist clients with seasonal decorating and organizing needs. Reorganizing space for efficiency and home comfort, light shopping and special event planning. Develop filing systems and methods to declutter environments.

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  Lyric Opera House

  • Certified Security Officer 2004

    • 2004 - 2009

    Assisted patrons with internal concerns; patrolled 4,000-seat venue; responded to on-site emergency needs; secured building.

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  MLZ Tax & Financial Services

  • Marketing Office Manager 2007

    • 2007 - 2008

    Developed marketing materials; created community exposure for financial services; maintained records and provided point-of-contact customer service

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  Tiger Fighting Academy

  • Marketing Coordinator

    • Dec 2006 - Jun 2007

    Increased program enrollment by 15% Implemented extensive marketing measures designed to increase program exposure Established referral partnerships with neighboring organizations Successfully coordinated various community components to provide additional services to disadvant...

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  Stone Terrace Apartments

  • Property Manager 2004

    • 2004 - 2006

    Supervised a staff of 5 employees Managed daily operations and all facets of administration for 168-unit complex Gathered proposals for all facility maintenance needs Collected and reported funds monthly

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  Lane Bryant

  • Assistant Manager 2003

    • 2003 - 2004

    Managed a team of four sales associates Maintained shipment, inventory, mail, and report generation needs Designed and constructed all visual display materials Led daily sales agenda, encouraging employees to meet and exceed goals

• 

  Business & Industrial Resources Training Ce...

  • School Compliance & Development

    • 1999 - 2003

    Designed surveys for students and faculty to assess school development Translated processes into curricula and student handbook material Completed accreditation and compliance applications

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  Community Health Choice

  • Office Manager

    • 1998 - 1999

    Supported 6 marketing managers and the Director of Marketing; tabulated daily, weekly, monthly and quarterly Excel statistics for the marketing department

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  American Health Care Providers

  • HR Administrative Assistant

    • 1996 - 1998

    Maintained personnel files for all staff; constructed presentations and redesigned employee handbook and training materials; administered new employee orientation training to groups of 20

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  Allstate

  • Office Manager

    • 1994 - 1996

    Designed new filing system for ease of accessibility to client information and improved office efficiency by nearly 80%; marketed new insurance lines to existing client base and prospective customers; scouted sales opportunities within the community; managed client scheduling with agents...