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Shala Smith profile image

Shala Smith

Senior Personal Lines Account Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Accel Group</span>
Intro Book
Insurance expert with 9 years of experience in personal lines account management and sales.
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Location
Cedar Rapids, Iowa, United States, US
Languages
  • English -
Skills
  • Insurance
  • Sales
  • Property And Casualty Insurance
  • Liability
  • Casualty Insurance
  • Show all
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Bio

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Topline AI
Shala Smith is a seasoned insurance professional with 9 years of experience in personal lines account management, sales, and customer service. She has a strong background in property and casualty insurance, handling 1,000-1,200 accounts and providing expert guidance to customers on their insurance needs. Shala holds a High School Diploma and has obtained her property/casualty insurance license.

Experience

  • Accel Group
    • Senior Personal Lines Account Manager
  • The Accel Group
    • Cedar Rapids, Iowa Area
    • Personal Lines Account Manager
      • Sep 2014 - Present
      • Cedar Rapids, Iowa Area

      I work to handle all of my customers&#39; insurance needs. I assist customers in the day to day aspects of maintaining their home, auto and umbrella policies. I make changes to the policies, answer coverage and billing questions, handle renewals and also quote and bind policies. I handle anyw...

  • GEICO
    • Coralville, IA
    • Sales Associate
      • Jul 2007 - Sep 2014
      • Coralville, IA

      My daily duties were to take incoming phone calls from customers seeking to quote and/or buy auto insurance from GEICO. I was my own underwriter and bound policies myself. This job focused on an emphasis to customer interaction as well being very knowledgeable of the product being sold. I part...

  • Sitel
    • Atlantic, IA
    • Insurance Agent
      • Jul 2004 - Jul 2007
      • Atlantic, IA

      I started out at SITEL as a non-licensed agent telemarketer, cold calling customers of various organizations and trying to sell them various insurance products. It was during my tenure there that I obtained my property/casualty insurance license and became an outsourced agent for GMAC Insurance....

Education

  • 1997 - 2001
    Atlantic High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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