Experience

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  CNN Freight Services

  • United Arab Emirates

  • Business Operations Manager

    • Jan 2021 - Present
    • United Arab Emirates

    A highly motivated and results-driven professional with extensive experience in managing and mentoring a vast range of operational departments. Ability to lead teams and coordinate innovations, as well as recognized to troubleshoot problems through detailed analysis and intelligent solutions.An open-minded Operations Manager with a proven record of implementing planning, policy, and strategy and maintaining daily business operations. Proficiency to deploy best practices in updating and defining company procedures while ensuring quality standards and increasing growth and productivity.

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  Lootah Holding LLC

  • Dubai, United Arab Emirates

  • Administration & HR Manager

    • Jun 2016 - May 2019
    • Dubai, United Arab Emirates

    As a part of expansion of the Group, I have been promoted as full-time Administration & HR Manager. Spearhead overall human resource operations (total manpower of the Group is 200 – 250), including preparing budgeting, maintaining the human resources policies and procedures that fulfill executive management requirements. Fully responsible for employee recruitment and selection for vacant positions. Foster prosperous relationship with staff members and executive management. Identify and resolve complex employee’s issues and recommend appropriate solutions. Streamline benefit program such as health/medical insurance, vacation, sick leave, leave of absence, and employee assistance. Create cross-functional reporting, management information, and KPI statistics that aided in decision-making process.Key Accomplishments:• Developed and implemented employee training programme to improve their performance skills.• Led the development of wage and salary reports and data to define competitive compensation plan.• Conducted Employee Engagement Survey in order to fine tune the existing policies and procedures.

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  Lootah Real Estate Development LLC

  • Dubai, United Arab Emirates

  • Head of Administration & Property Management

    • Jul 2009 - May 2016
    • Dubai, United Arab Emirates

    My responsibilities include, but not limited to:Working closely with the personnel department / PROs regarding visa applications, extensions, renewals and/or cancellations including submitting visa applications to relevant embassies/consulates.Managing accurate records of staff leave, including medical, maternity, special or annual, as well as monitoring the staff attendance and movement registers.Coordinate office staff activities to ensure maximum efficiency; evaluate and manage staff performance.Recruit and select office staff; organize orientation and training of new staff members.Implement procedural and policy changes to improve operational efficiency; prepare operational reports and schedules to ensure staff efficiency.Maintain a safe and secure working environment; manage internal staff relations.Managing and directing daily activities of the sales and leasing operations department in accordance with organizational policies and standards.Managing property sales/leasing functions, which may include reviewing and negotiating transactions and agreements.Oversee completion of all necessary paperwork and ensure proper standard of customer service.Oversee productivity and budgetary performance of the sales and leasing department.Establishing sales and rental rates by conducting local survey; calculating overhead costs, depreciation and profit goals.Maintaining real estate properties by investigating and resolving tenant complaints, enforcing rules of occupancy, planning renovations; contracting with landscaping, etc.Reviewing and approving insurance policies, service and maintenance agreements/contracts for all real estate properties owned by the company.Managing the in-house maintenance team and responsible for purchasing maintenance materials and equipmentsSetting KPI to the sales and leasing team and evaluate their targets in each quarter

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  S. S. Lootah Group

  • Dubai, UAE

  • Admin In-charge - Group Executive Director's (GED) Office

    • May 2006 - Jun 2009
    • Dubai, UAE

    My responsibilities include, but not limited to:Undertaking a multi-faceted role within the Group, primarily supporting and directly reporting to the Group Executive Director (GED) who was holding the following positions:o Chairman, Dubai Cooperative Society (Al Islami Foods)o Member, Board of Directors, Amlak Finance PJSC, Dubaio Member, Board of Directors, Amlak International, KSAo Member, Board of Directors, Dubai Islamic Bank o Member, Board of Directors, Al Salam Bank, Bahraino Member, Board of Directors, Aman Insurance, Dubaio Executive Committee Member, Dubai Economic Council (DEC)o Chairman of Board Audit Committee, Awqaf & Minors’ Affairs Foundation, Dubaio Chairman, Lootah Holding LLC, DubaiPlaying a key role in ensuring the efficient and seamless running of the GED’s offices involving extensive interaction with other offices and departments to optimise channels of communication. Communicating with international clients to arrange meetings; scheduling and booking travel and accommodation for the GED and other senior officials as required. Oversee preparing applications for Executive Education Training Courses and updating files accordingly (i.e. case studies from Harvard Business School, INSEAD University, Stanford University, IMD, etc.). Updating records relating to vehicles owned or leased by the company with details such as manufacturer, make, model, dealer, registration number, insurance etc.Design and implement office policies and procedures; ensure office policies and procedures are being adhered to.Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.Design and implement filing systems; ensure filing systems are maintained and updated.Monitor and maintain office supplies inventory; review and approve office supply acquisitions.

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  Frayland LLC

  • Dubai, United Arab Emirates

  • Projects' Administrator

    • May 2002 - Apr 2006
    • Dubai, United Arab Emirates

    Compiled and distributed official documents and correspondence to concerned persons and projects. Played a key role in progress meetings with clients, consultants, and sub-contractors. Drafted official correspondence, memos, letters of intent, sub-contract agreements, and weekly & monthly progress reports. Designed shop drawing and submitted for approval by clients and consultants.Key Accomplishments: Developed and implemented a document controlling system and drawings/materials tracking schedules.