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Experience

  • Bank Muamalat
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    • Deputy Treasurer - Sales
      • Jun 2022 - Present
      • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    • Head, Corporate & Commercial Sales
      • Feb 2018 - Jun 2022

      • Responsible for the development of FX Sales business to new clients and retention of current client relationships. Develop partnership with Client Managers to jointly generate and grow profitable business.• Develop new business with a designated portfolio of Middle Market prospects and clients. • Identify potential new business opportunities and provide the appropriate solutions. Promote sales through frequent client meetings and discussions covering new products, market and industry developments• Collaborate with client managers to cross-sell Global Markets products namely FX, Hedging Products (for FX) and Money Market. Develop strategic sales plan in coordination with client managers and other colleagues as appropriate. • Manage a growing portfolio of Global Markets clients - understand the clients’ business environments, strategies, and industry, to work with product managers to provide the best solutions for clients. • Understand the competition's capabilities and gaps to better position Bank solutions. • Manage sales process to include proposal and implementation. • Support the bank's strong relationship banking culture through on-going customer contact, written call reports, quality customer service and superior product knowledge. • Comply with all the Bank's compliance and risk management requirements • Comply with all the Bank’s legal and Islamic requirements

    • Assistant Vice President - Head of FX Sales
      • Nov 2012 - Feb 2018

      • Direct the entire FX Sales Team in overseeing full spectrum FX sales operations including rates, quotations as well as client liaison across both the government and private sectors.• Formulate business plans and strategies in meeting the set profit as well as client acquisition and retention targets.• Expand the FX sales business to boost income from fees while increasing CASA.• Formulate client retention strategies while constantly enhance rapport with all SME, commercial partners corporate companies as well as the Government and GLC.• Establish market delivery channels in rolling out Treasury products in line with set quality and timeframes.• Setup a central taskforce to oversee, consolidate and recommend solutions to the Management Committee while streamlining and improving processes.• Render expert advice to customers on the movement of foreign exchange and hedging requirements.• Constantly ensure strict adherence to stipulated rules and regulations.• Head the Government Business Unit in servicing and maintaining excellent relationship with all Federal and State governments.• Bridge communication with other departments while aggressively conducting joint marketing with other divisions and branches to tap potential clients as well as businesses.• Develop and drive subordinates to be at the forefront of global Islamic markets.

    • Head of Wholesale Banking, GLCs & FI
      • Jan 2001 - Nov 2012

      Head of Wholesale Banking, GLCs & FI (2009 – 2012)Head of SME (2007 – 2009)Senior Corporate Dealer (2002 – 2007)Spot Trader Dealer (2001 – 2002)• Managed a team of 12 subordinates in executing FX Sales Desk functions to promote a wide range of FX products to clients.• Generated the daily FX Commentary while conducting branch briefings to selective branches.• Prepared and monitored the daily foreign exchange counter rates while periodically performing benchmarking with other banks.• Handled special rates cases while servicing corporate clients.• Fostered excellent rapport with clients while convinced clients to close the deal.• Monitored clients’ requirements while constantly reviewed the strategies to maximize FX volume and profitability.• Educated clients on all FX products in allow better decision making on spot booking and forward hedging.• Provided advisory services on any major changes and movement in the foreign exchange market.• Drafted month end PAP reports on FX Profitability and Volume for the management.

    • Senior Dealer
      • Sep 1994 - Dec 2000

      Senior Dealer (1999 – 2000)Dealer (1995 – 1999)Trainee Dealer (1994 – 1995)• Managed the daily money market funding operations including conventional and Islamic interbank borrowings as well as issuance of NIDC, REPOs, IAB Own and BA discounting.• Oversaw the Statutory Reserve Requirement, Money Market New Liquidity Framework ratio as well as third party fund transfers.• Carried out identification of bonds and short term papers to enhance yield in investment as well as trading portfolio.• Prepared and monitored daily foreign exchange rates while handled and prepared special rates to branches.• Provided daily updates to customers on the general FX market outlook.• Quoted and convinced clients in taking up the special rates offered.• Conducted daily monitoring and funding of Nostro Accounts in ensuring sufficient balances.• Performed buying and selling of appropriate currencies to cover corporate transactions requirement

Education

  • 2014 - 2015
    Canadian Council of Professional Certification, Toronto, Canada
    Professional Certification, Certified Solution Focused Coach (CSFC),
  • 2009 - 2011
    Universiti Utara Malaysia
    Master of Business Administration (M.B.A.), Business Administration and Management, General
  • 1994 - 1997
    Universiti Teknologi MARA (UiTM)
    Bachelor’s Degree, Bachelor of Business Administration majoring in Finance
  • 1990 - 1993
    Universiti Teknologi MARA (UiTM)
    Associate’s Degree, Diploma in Business Studies

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