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Shahrzad Rahaei is a detail-oriented and customer-focused professional with experience in retail, laboratory standards, and medical laboratory science. She holds a Master's degree in Health/Health Care Administration/Management from Fairleigh Dickinson University and a Bachelor of Science in Clinical Laboratory Science/Medical Technology/Technologist from Islamic Azad University.

Experience

  • Buy-Low Foods LP
    • Burnaby, British Columbia, Canada
    • Retail Cashier
      • Jun 2022 - Present
      • Burnaby, British Columbia, Canada

      As a Retail Cashier at Buy-Low Foods LP, I was responsible for efficiently processing customer transactions, accurately handling cash and credit card payments, and providing friendly and professional customer service. Through my strong communication skills and attention to detail, I was able to create a positive and welcoming experience for customers, answering their questions and resolving any concerns they had during their checkout process.In addition to my customer-facing duties, I worked closely with other members of the retail team to maintain a clean and organized store environment, restocking shelves and ensuring that products were displayed correctly. Throughout my time at Buy-Low Foods LP, I consistently demonstrated a strong work ethic and commitment to excellence, taking on additional responsibilities as needed and contributing to the overall success of the retail operation.

  • Farvardin Laboratory
    • Tehran, Tehran Province, Iran
    • Lab Standard Consultent
      • Aug 2019 - Oct 2020
      • Tehran, Tehran Province, Iran

      As a Lab Standard Consultant at Farvardin Laboratory, I played a critical role in ensuring the quality and accuracy of the laboratory's testing procedures and results. Working as a permanent, full-time on-site employee, I provided expert guidance and support to the laboratory's staff, helping to maintain compliance with industry standards and regulations.My responsibilities included conducting regular assessments of the laboratory's procedures, identifying areas for improvement, and developing and implementing new protocols as needed. I also provided training and education to laboratory staff, ensuring that they were fully equipped to perform their jobs with the highest level of accuracy and professionalism.Throughout my time at Farvardin Laboratory, I demonstrated a strong commitment to excellence, consistently seeking out ways to enhance the laboratory's operations and ensure the highest possible quality of service. I am proud to have been a part of such a dedicated team and look forward to bringing my expertise and experience to new challenges in the field of laboratory standards and quality assurance.

    • Medical Laboratory Technician
      • Jul 2017 - Jul 2019
      • Iran

      As a Medical Laboratory Technician at Pasteur Institute of Iran, I played a vital role in supporting the institute's mission to promote public health through the prevention, diagnosis, and treatment of infectious diseases. During my two years with the institute, I gained valuable experience in a range of laboratory procedures and techniques, including specimen processing, microscopy, and serological testing.In my role, I worked closely with laboratory staff and medical professionals to ensure the timely and accurate diagnosis of infectious diseases, helping to inform treatment decisions and improve patient outcomes. I was also responsible for maintaining laboratory equipment and supplies, ensuring that all testing was performed with the highest level of precision and accuracy.Throughout my time at Pasteur Institute of Iran, I demonstrated a strong commitment to excellence, always striving to exceed expectations and deliver the highest quality service. I am proud to have been a part of such an esteemed institution and look forward to applying the skills and knowledge I gained to new challenges in the field of medical laboratory science.

Education

  • 2022 - 2023
    Fairleigh Dickinson University
    Master's degree, Health/Health Care Administration/Management
  • 2011 - 2014
    Islamic Azad University
    Bachelor of Science - BS, Clinical Laboratory Science/Medical Technology/Technologist
  • 2006 - 2010
    Somaye high School
    High School Diploma, Biology, General

Suggested Services

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Industry Focus. “Retail Groceries”

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