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Shahenda Bashir profile image

Shahenda Bashir

Margin Assurance Supervisor at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Vodafone Egypt</span>
Intro Book
Experienced HR professional with management and customer service expertise.
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Location
New Cairo, Cairo, Egypt, EG
Skills
  • Human Resources
  • Accounting
  • Management
  • Microsoft Office
  • Customer Service
  • Show all
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Bio

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Shahenda Bashir is a seasoned HR professional with 1 year 10 months of experience in management, customer service, and human resources at Vodafone Egypt. She has also worked in various roles at Vodafone, HSBC, PricewaterhouseCoopers, Unilever, and AIESEC.

Credentials

  • Bachelor's Degree in HR and Accounting & Financial Control
    -

Experience

  • Vodafone Egypt
    • Egypt
    • Margin Assurance Supervisor
      • Sep 2022 - Present
      • Egypt
  • Vodafone
    • Payroll Supervisor
      • Mar 2022 - Dec 2022

    • Commission Supervisor
      • Jun 2021 - Jun 2022

    • Roaming, Payment & Collection Supervisor
      • Oct 2019 - Jun 2021

    • Margin Assurance Senior Analyst
      • Aug 2017 - Oct 2019

    • Contracts Payments Controller
      • Sep 2016 - Aug 2017

  • HSBC
    • SSO
      • 2015 - Jul 2016
  • PricewaterhouseCoopers - Service Delivery Cente...
    • Fifth Settlement
    • Intern
      • Aug 2014 - 2014
      • Fifth Settlement

      •Worked in a team in the taxes department and became aware of some of the taxation laws• Conducted different meetings under the supervision of the senior manager in order to reviewauditing-related files to perform auditing reports• Handled some cases and calculated the sales tax for corporations...

  • Unilever
    • Participant In the Quest Competition
      • 2014 - 2014

      - Had to brainstorm for creative ideas for sustainability through an individual assignment. - Worked with a team of 4 different people with different backgrounds on a business case related to one of Unilever&#39;s products and had to work on a business plan for its coming three years in all the r...

  • AIESEC
    • Talent Management Team Leader/Member
      • Jun 2013 - 2014

      -Joined the Talent Management Function and was team leader for the Processes team Planned the recruitment process for more than 300 students in two days (planning, promoting, preparing interview tools and interviewing slots, etc.)-Interviewed more than 300 students with the other team leaders in ...

  • CIB Egypt
    • El Shams Branch
    • Intern
      • Jul 2013 - 2013
      • El Shams Branch

      - Worked as an SR to update the clients with all the latest technologies in the bank and help them use them (deposits by the ATM)- Checking and reviewing the checks in order to accept or reject them- Worked in customer service and learned how to open new accounts- Dealt with more than 200 clients...

Education

  • 2011 - 2015
    The German University in Cairo
  • St. Joseph Language School

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