Experience

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  NAQEL Express

  • Saudi Arabia
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Support Manager

    • Jul 2021 - Present

    This position is responsible to manage the e-commerce and courier division functions in a support role.• Monitored daily, weekly, and monthly reports and dashboards to produce decision insights as required. • Identified trends and outliers via interpretation of business intelligence data and quantitative analysis. • Assisted with development and implementation of appropriate metrics &reporting that drive business results and adoption of best practices.• Supported and participated with senior leadership team and regional sales team in revenue generation and process improvement opportunities. • Communicated with all levels of sales organization as well as customer interaction supporting corporate objectives and identified market growth opportunities and competitive landscape. Key Accomplishments:• Successful integration of revenue data from in-house info-track system to salesforce CRM• Developed sales, credit policy designed in line with risk, compliance and internal controls

  • Country Manager Bahrain

    • Oct 2019 - Jun 2021

    This position is responsible for implementing all operations within a country• Involved in setting up the legal framework and developing business in the country.• Developed, Negotiated and Integrated contractual requirements with business operations.• Establishing plans and strategies to expand the customer base and operational set up.• Responsible for tracking customer information, forecasts, collections and reports.• Developed and maintained prospect and customer list based on strategic marketing data.• Promoted new products and services as they are made available.

  • Country Manager Oman

    • May 2018 - Sep 2019

    This position is responsible for implementing all operations within a country• Involved in setting up the legal framework and developing business in the country.• Developed, Negotiated and Integrated contractual requirements with business operations.• Establishing plans and strategies to expand the customer base and operational set up.• Responsible for tracking customer information, forecasts, collections and reports.• Developed and maintained prospect and customer list based on strategic marketing data.• Promoted new products and services as they are made available.

  • Support Manager

    • Aug 2016 - Apr 2018

    This position is responsible to manage effectively the support and analysis functions for all Divisions within Head Office. • Monitored daily, weekly, and monthly reports and dashboards to produce decision insights as required. • Identified trends and outliers via interpretation of business intelligence data and quantitative analysis. • Assisted with development and implementation of appropriate metrics &reporting that drive business results and adoption of best practices.• Supported and participated with senior leadership team and regional sales team in revenue generation and process improvement opportunities. • Communicated with all levels of sales organization as well as customer interaction supporting corporate objectives and identified market growth opportunities and competitive landscape. Key Accomplishments:• Successful integration of revenue data from in-house info-track system to salesforce CRM• Developed sales, credit policy designed in line with risk, compliance and internal controls

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  Stericycle Communication Solutions

  • Mississauga, Ontario, Canada

  • Commission and Revenue Reporting Analyst

    • Jun 2015 - Jul 2016
    • Mississauga, Ontario, Canada

    The Commission & Revenue Reporting Analyst will work with the business users of Marketing, Sales, Finance and other teams as required, documenting business processes and key data points.• Liaised with business users of various functional teams to gather requirements of reporting and data for analysis.• Coordinated the execution, validation, and distribution of daily, weekly, monthly, quarterly, and annual reports • Assisted with performing routine segmentation and analysis to ensure Sales and Marketing teams have adequate leads to meet both productivity and sales goals. • Administered month end sales breakdown reports, compare clients reports against invoicing.• Calculated commissions for Canada & US partners.

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  Liberty Utilities

  • Oakville, Ontario, Canada

  • Total Rewards Analyst

    • Jan 2015 - May 2015
    • Oakville, Ontario, Canada

    The primary responsibilities are to provide support to the Total Reward team and HR department with special projects as required.• Supported the administration and coordination of the merit and bonus programs • Involved in the compliance and analysis of the merit and bonus payouts• Coordinated the production and distribution of the Merit and Bonus letters• Monitored the completion and analysis of benchmarking surveys• Reviewed the job evaluation, and formulation of the compensation structure• Assisted with projects as required

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  NewLife Fertility Centre

  • Mississauga, Ontario, Canada

  • Operations Manager

    • Jul 2014 - Oct 2014
    • Mississauga, Ontario, Canada

    • Managed maintenance of employee data, processing of time sheets and bi-weekly payroll through third party• Provided training for new hires, process new employee registration and orientation• Developed processes, policies in support of reporting requirements, legal compliance• Improved the accuracy of data through timely resolution issues and discrepancies• Planned and organized workflow, staffing levels and facilities for delivering patient services• Performed regular audits of the processes and systems in accordance with quality standards• Supported preparation of documentation for Qmentum accreditation program

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  Natural Markets Food Group

  • Toronto, Ontario, Canada

  • Retail Accountant

    • Jun 2012 - Jul 2013
    • Toronto, Ontario, Canada

    • Supported in preparation of monthly financial statements, reconciliation of intercompany balances, income statement variances, prepared and posted journal entries• Participated in system upgrades and identified areas for automation and process improvement related to financial reporting and operations• Performed validation of accounts payable data and ensured accurate coding to general ledger and posted adjustment entries• Communicated effectively and followed up with accounts payable and accounts receivable team for closure of month end activities• Reviewed bank reconciliations and followed up with locations and bank to ensure outstanding items are cleared within reasonable time• Performed validity checks before posting inventory adjustments submitted by the branches and assisted in analysis of gross margin• Reviewed daily sales, weekly reporting of cash, working capital balances and prepared monthly general ledger account reconciliations• Involved in the preparation of annual budgets, forecasts, assisted in year-end audits and maintained operational support through store procurement and payment analysis

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  PepsiCo

  • HRMS Manager

    • May 2009 - May 2012

    • Review of current HR systems, moved local legacy systems towards an integrated payroll solution. Business partner between HR and IT by working with stakeholders towards the execution of various projects, systems and solutions. • Implemented SOX for HR & Payroll process and trained local team to ensure SOX compliance, sustainment, and perform business self assessment by using the PepsiCo Global Control Standards (GCS). • Reviewed PepsiCo Policies & procedures for HR processes in accordance to local labor law, and in compliance with legal and various government agencies. • Analyzed existing HR & Payroll processes and restructured or developed new systems, to attain optimum efficiency levels and internal control.

  • General Ledger Manager & SAP Project Manager

    • Jul 2006 - Apr 2009

    • SAP accounts receivable & data validation lead for implementation of SAP-FICO module. Reviewed deliverables to ensure that the solution provided by Functional Consultants meets business requirements and provide feedback in line with project requirements. Ensured that appropriate controls are built in to mitigate the process risks. • Conduct quarterly SOX testing of internal controls related to financial reporting processes, report test results and monitor remediation plan. • Performed periodic reporting and analysis of consolidated financial results, cash flow and balance sheet key performance indicators. Preparation of financial statements and conduct balance sheet review with management.

  • Credit Controller

    • Apr 2005 - Jun 2006

    • Review and implement Credit Policy and maintain strong credit control measures. • Set up monthly credit review meeting, document issues & distribute action plan. • Monitor Bad Debts provision minimise bad debts and make recommendations. • Preparation, accounting, consolidation of monthly Accounts Receivable & DSO reports. • Ensure collections are as per agreed terms and follow up defaulters for recovery. • Review and approve pricing terms, changes to customer master records, credit terms. • Completion of month end reconciliations of Accounts Receivables, Gross Sales, Net Sales • Coordinate SAP activities for AR Module, maintain controls & data integrity.

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  DHL

  • Saudi Arabia

  • Telesales Manager

    • Nov 2001 - Apr 2005
    • Saudi Arabia

    • Managed the telesales business through innovative market strategy, opportunities for new business development. • Defined and supported the implementation of the agreed telesales Sales strategy in line with the relevant regional and national guidelines. • Monitored the telesales revenues, costs and profitability, and improving results through sustaining existing business and developing new business. • Ensured that effective motivation, recognition and incentive programmes are in place for the telesales team to optimize productivity and work-life balance. • In collaboration with consultants, defined the requirements for training and development for the telesales staff through successful implementation of training programs.

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  TNT

  • Management Accountant

    • Mar 1995 - Oct 2001

    • Independent Consolidation and Finalisation of Accounts. Preparation and Distribution of Payroll. • Compilation of General Company Policies and Finance Manuals. Responsible for all capital expenditure approval and submission process. Preparation of Accruals, Provisions, Prepayments etc., • Maintenance of Balance sheet schedules. Responsible for preparation and submission of Annual Budgets and Forecast. • Monitoring of budgetary control function and monitoring performance against budgets and analysing/interpretation of variances.

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  Birla & Associates and Abraham Mathews & Master

  • Saudi Arabia

  • Audit Trainee

    • Apr 1992 - Mar 1995
    • Saudi Arabia

    • Book Keeping - Tasks included wide area ranging from simple Book keeping to complex financial analysis and preparation of financial statements.• Auditing – Involved in internal, external, statutory, tax audits & preparation of audit reports.• Tax Returns - Preparing and filing of tax returns on a monthly and annual basis.