Experience

• 

  Hyatt Place Melbourne Essendon Fields

  • Australia

  • Restaurant Manager

    • Sep 2023 - Present
    • Australia

• 

  The Sebel Moonee Ponds

  • Melbourne, Victoria, Australia

  • Restaurant And Bar Manager

    • Nov 2022 - Sep 2023
    • Melbourne, Victoria, Australia

• 

  Mercure Melbourne Doncaster

  • Australia

  • Guest Service Manager - Food & Beverage

    • Dec 2021 - Nov 2022
    • Australia

• 

  WestWaters Hotel

  • Caroline Springs, Victoria, Australia

  • Food And Beverage Supervisor

    • Jun 2021 - Dec 2021
    • Caroline Springs, Victoria, Australia

    Supervising, training and leading the F&B team across Events, Sports Bar, Restaurant and Cafe

• 

  Zagame's House

  • Melbourne, Victoria, Australia

  • Guest Service ambassador

    • Feb 2021 - Jun 2021
    • Melbourne, Victoria, Australia

• 

  Park Hyatt

  • Melbourne, Australia

  • Team Leader

    • Feb 2014 - Feb 2021
    • Melbourne, Australia

    Casual Food and Beverage Attendant in the Event Services Departmento Experience in Buffet and Banquet menu serviceso Setting up event space/rooms for client specificationso Packing down event space/room and resetting for next event o Maintaining cleanliness and hygiene on work premises for the Responsible Service of Foodo Communicating with customers and ensuring their needs are meto Liaising with the kitchens, specifically the ‘chef de cuisine’, during and before events to ensure smooth running of the serviceo To ensure an efficient, safe, organized and clean work environmento Thorough understanding of the hotel’s event food and beverage menus and packages o Ability to advise customers on the combination of food with beverageso Serving Food and Beverage to customers as required by event standards

• 

  Hungry Jack's Australia Pty Ltd

  • Crew Member/Team Leader

    • Oct 2008 - Feb 2014

    o Cleaning various cooking equipment o Cleaning and packing up store at close of business o Sweeping and mopping floors o Maintaining cleanliness and hygiene on work stations o Preparing Whopper® burgers for customer consumption o Ensuring bins are regularly emptied and taken out to dump master o Helping and serving customers on Front Counter and on Drive Thru o Liaison between, crew, management and customers, o Handle customer complaints o Help solve and fix bottlenecks and lead the team on dutyo Responsible in ensuring all preparation for the next shift has been completedo Responsibilities and roles as part of the OH&S team, participating in quarterly meetings liaising OH&S issues between crew and management and analysing and evaluating premises and equipment (Risk Management Report)o Responsibilities and roles as part of the Food Control Unit which included bringing waste levels of product down by ensuring a low waste level, of food, by the end of shifts.

• 

  Planetshakers City Church

  • North East Campus//Lower Plenty

  • Event Staff

    • Sep 2009 - Dec 2012
    • North East Campus//Lower Plenty

    o Preparing and making brewed coffee for customer consumption o Ensuring all cafe stock is rotated using the FIFO system o Allocating and helping patrons to find their seat in the theatreo Maintaining parking premises o Ensuring workplace environment is clean and effective for colleagues and patronso Maintaining hygienic cleanliness across all facilities