Experience

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  Canopy

  • Credit Analyst

    • Feb 2022 - Sep 2022

    CREDIT ANALYSTProvided due diligence and quality control for secondary mortgage market transactions. Re-Underwrote loans from clients to ensure company and government guidelines were documented and met, therefore increasing client bandwidth and moving transactions quicker to close with superior quality in results provided to clients buying or selling pools, securitizing loans, or managing loans and securitizations over time.Key Accomplishments:• Analyzed and submitted 6-7 loans a day, exceeding daily and monthly goal expectations.• Often selected by management to help with multiple new projects and testing systems new scripts.

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  Newrez LLC

  • Mortgage Loan Processor, Team Captain

    • Sep 2020 - Feb 2022

    Lead team of financial professionals in daily operations with oversight of the lending process. Develop and implement quality control processes to ensure eligibility and compliance of FHA, VA, and Conventional mortgage applications. Manage workflow, prioritizing tasks to meet milestones, boost approval ratings, and achieve performance targets.– Managed surge of 120 new loan applications per month – more than double 40-50 historical averages for individual pipeline sizes – implementing Excel-based systems to manage workflow, records, and compliance. – Delivered record-breaking growth, increasing loan funding twice as much over 4 months through quality service delivery.– Earned lead position, growing team three-fold by providing training, one-on-one coaching, and career development plans. Cultivated positive culture, leading to improved confidence, performance, and productivity.

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  Ent Credit Union

  • Colorado Springs, Colorado Area

  • Mortgage Loan Consultant / Processor

    • Jun 2019 - Sep 2020
    • Colorado Springs, Colorado Area

    Drove mortgage lending process from application to approval, collaborating closely with loan officers, underwriters, third parties, and clients to prepare, analyze, and submit applications, records, and correspondence. Ensured timely, accurate, and compliant processing of lending products, including FHA, VA, and Conventional loans.– Managed 40+ mortgage loan applications monthly, fully funding 25+ to exceed monthly performance targets. – Moved swiftly up the ranks, demonstrating value as Processor, Loan Officer Assistant, and Underwriting Assistant, gaining critical insight into the lending process and earning subsequent promotion to Mortgage Loan Processor II.– Increased personal productivity by roughly 20% amidst COVID-related challenges, adapting swiftly to remote work and leveraging drive and project management skills to continue operations with zero negative impact on quality. – Achieved and sustained 85% pass-rate percentage, analyzing documentation, regulations, and underwriting guidelines to ensure accuracy, completion, and compliance prior to submission.

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  Mortgage Solutions Financial

  • Colorado Springs, Colorado

  • Mortgage Loan Processor

    • Aug 2016 - May 2019
    • Colorado Springs, Colorado

    Partnered with external lenders to approve, underwrite, and buy out consumer accounts. Identified, cultivated, and secured partnerships with financial institutions to build company portfolio and achieve growth objectives.– Earned rapid promotion to role with no prior industry experience and little training, networking internally to secure mentorships, expand knowledge, and build relevant skills.– Exceeded monthly targets, closing 20+ loans monthly by delivering exceptional client experiences. – Doubled revenue YOY, cultivating new business and expanding existing lender relationships. – Bolstered team consistency and performance quality, creating structured guide for underwriting processes.

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  HPLogIT Managment, LLC.

  • Project Manager

    • May 2015 - Jun 2016

    • Worked closely with clients to comprehend their needs to efficiently and successfully deliver quality products.• Developed, trained and lead a diverse team of employees. (Varied from 15-20 employees)• Created effective criteria for a project in multiple areas which include; cost, performance, time and technical elements.• Kept an accurate count on inventory and storing inventory efficiently.• Oversaw all employees’ procedures to ensure quality production was maintained. • Assessed for any possible risk in production and, if necessary, created a strategy to overcome potential obstacles within the project in all aspects involved.

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  Baylor Scott & White Health

  • Temple, Texas

  • Application Support Analyst

    • Oct 2013 - Nov 2014
    • Temple, Texas

    • Trained end users in the hospital network prior to the deployment of the new system application within the Temple, Waco and Round Rock regions. (Varied from 20-40 nurses/doctors at a time) • Created and offered additional training materials to provide end users with tips to perform common daily tasks.• Presented information with a variation of instructional techniques, i.e. role playing, simulations, individual/group exercises, group discussions, videos, and provided assistance to accommodate all end user learning styles.• Provided functional and technical support to end users during the deployment phase of the EPIC application.