Experience

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  Accuity LLP

  • Honolulu, Hawaii, United States

  • Consulting Intern

    • Jan 2024 - Present
    • Honolulu, Hawaii, United States

• 

  City and County of Honolulu

  • Honolulu, Hawaii, United States

  • Student Aide III - Accounting & Fiscal Services, Dept. of Budget & Fiscal Services

    • Feb 2023 - Nov 2023
    • Honolulu, Hawaii, United States

• 

  Servco Pacific Inc.

  • Waipahu, HI

  • Service Technician

    • Sep 2015 - Jul 2019
    • Waipahu, HI

    SFIE Servco Forklift & Industrial Equipment Dept•Diagnosed and repaired vehicle system failures on electric, gas, LPG, and diesel forklifts, and other industrial off highway equipment•Communicated job status as well as any service and repair recommendations to the job site point of contact•Created estimates for recommended repairs and communicated findings to the equipment owner•Maintained parts inventory for assigned service van

• 

  Bacon Universal Company, Inc.

  • Honolulu, HI

  • Service Technician

    • Feb 2015 - Sep 2015
    • Honolulu, HI

    •Diagnosed and repaired vehicle system failures on electric, gas, LPG, and diesel forklifts, and other industrial off highway equipment•Communicated job status as well as any service and repair recommendations to the job site point of contact•Created estimates for recommended repairs and communicated findings to the equipment owner•Maintained parts inventory for assigned service van

• 

  Snap-on

  • United States
  • Machinery Manufacturing
  • 700 & Above Employee

  • Authorized Franchisee of Snap-on Tools

    • Jul 2013 - Feb 2015

    Authorized Franchise of Snap-on Tools•Owned and operated a Snap-on Tools Franchise to service a specific route and list of calls on a weekly basis•Provided sales and service of professional grade tools, equipment, and other productivity solutions to end user customers on the route•Primary Sales strategy was Customer Relation Management focusing on customer retention

  • Diagnostic Sales Developer

    • Jun 2009 - Jul 2013

    · Direct sale of Diagnostic products and business management systems to shop owners·Perform business evaluation/coaching rides with Franchisees·Teach product and sales skills to Franchisees·Secure orders for additional Diagnostics products from Franchisees·Demonstrate products to customers·Perform product training to customers·Attend field meetings to present promotions·Staff and support trade-shows, and attend sales meetings as required·Perform customer education training/sales seminars·Maintain assigned inventory levels

• 

  CUTTER CHRYSLER JEEP DODGE MAZDA FIAT OF HONOLULU

  • Waipahu, HI

  • Service Advisor

    • 2007 - 2009
    • Waipahu, HI

    •Point of contact for vehicle owners while vehicle was in the service department for maintenance or repairs•Effectively communicated the status of their vehicle and provided estimates and the detailed explanations of recommended repairs•Created estimates for repairs recommended by service technician and communicated findings to the vehicle owner for approval•Scheduled repairs and maintenance of vehicles

• 

  Matt's Transmission Repair Inc

  • Honolulu, HI

  • Department Lead / Technician

    • Dec 2003 - Sep 2007
    • Honolulu, HI

    •Customer service/repair estimates •Diagnose/repair vehicle electrical and mechanical failures•Dispatch repair orders to technicians•Place orders from vendors for replacement parts required for current repair orders not in inventory•Perform vehicle control module reprogramming•Perform all vehicle final road tests to verify repair•Attend technical training classes and then train employees on new information from training