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Serhan Ilker Mih profile image

Serhan Ilker Mih

Cluster General Manager at BGAM
Intro Book
Seasoned hospitality manager delivering hotel operations excellence.
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Location
Reading, England, United Kingdom, GB
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Bio

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Serhan Ilker Mih is a seasoned hospitality professional with 17+ years of experience in managing hotels and resorts, including Cluster General Manager at BGAM and General Manager at Penta Hotels and Accor. He holds a Certificate from Cornell University and a Tourism and Hotel Management degree from Bilkent University.

Experience

  • BGAM
    • Cluster General Manager
      • Nov 2023 - Present

      Holiday Inn Salisbury - Stonehenge and The Stones Hotel

  • Penta Hotels
    • Germany
    • Hospitality
    • 200 - 300 Employee
    • General Manager, Pentahotel Reading
      • Aug 2022 - Sep 2023

      206 rooms town centre hotel, six floor concept designed with style and comfort in mind. Over 500 sq.m. of meeting and event space, includes 11 meeting rooms.

    • General Manager, Pentahotel Ipswich
      • Aug 2017 - Aug 2022

      Town centre Hotel with 126 rooms with restaurant, bar and meeting rooms.

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • General Manager, Novotel Ipswich
      • Jan 2011 - Aug 2017

      4 stars town centre hotel with 101 rooms, restaurant, bar and 6 meeting room with banquet facilities up to 150 people.ISO 14001 Accredited Hotel

    • Multi-Site General Manager, Novotel and Ibis Gaziantep
      • Aug 2009 - Jan 2011

      Pre-opening and opening experience.ISO 14001 Accredited Hotel

    • General Manager, Ibis Istanbul Zeytinburnu
      • Oct 2006 - Aug 2009

      Pre-opening and opening experience.ISO 14001 Accredited Hotel

    • General Manager, Ibis Cork
      • Apr 2003 - Oct 2006

      ISO 9001 Accredited HotelChair of F&B Committee of Ibis Hotels in Ireland. - Coordinated, creation and implementation of seasonal menus for the 3 ibis hotel in Ireland.

    • General Manager, Ibis Dublin
      • Jan 2002 - Apr 2003

      ISO 9001 Accredited hotel with 150 rooms.

    • Hotel Manager, Mercure Istanbul
      • Apr 2000 - Jan 2002

      4 star city centre hotel with 192 rooms and 6 F&B outlets, with banquet facilities up to 600 people.

Education

  • Cornell University
    Certificate, Price and Inventory Controls
  • 1988 - 1990
    Bilkent ��niversitesi
    Tourism and Hotel Management

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Industry Focus. “Hospitality”

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