Experience

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  Hallkeen management

  • Maintenance technician

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  HallKeen Management

  • courts of camp springs

  • Maintenance Technician

    • Dec 2012 - May 2014
    • courts of camp springs

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  Virginia Department of Transportation

  • van dorn

  • flagger / operator maintenance

    • Aug 2011 - Dec 2012
    • van dorn

    Knowledge of highway maintenance equipment, materials, methods, and procedures. Demonstrated experience in equipment operation and performing preventive maintenance. Knowledge of Safety policies, procedures, and programs. Skill in the operation and maintenance of hand-held and power tools and light, medium, and heavy duty equipment used for highway maintenance and repair. Perform heavy manual labor. Ability to read and follow oral and written instructions. perform a combination of skilled equipment operation, preventive maintenance and manual labor. Equipment operation includes but is not limited to backhoes, dump trucks, tractors and similar equipment. Perform emergency roadway operations as an essential employee; must be willing to work outside of normal work hours during emergency conditions. This position is designated as essential and, as such, all duties associated with this job are required during emergency situations which may include but are not limited to inclement weather, disaster response and emergency operations. This position is essential for emergencies and requires work outside normal hours including nights, weekends, and holidays.

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  Verizon

  • 2050 L st nw

  • repair consultant/ call center rep

    • Feb 2008 - Aug 2010
    • 2050 L st nw

    A. Receiving trouble reports, complaints, or inquires from customers in a defined time frame. Acting as that customer's representative in resolving their problems with other departments and telecommunications vendors.B. Contacting customers by telephone to verify, investigate and resolve trouble reports and or service order issues; schedule appointments for repair service; to determine that trouble has cleared prior to dispatch; or for closeout concurrence to ensure trouble has been cleared.C. Answers repair calls in a fast paced environment while interacting with internal and external customers.D. Dispatching troubles/orders to appropriate inside and outside repair forces and receiving close-out information.E. Negotiating dates, times, access arrangements, and handling in a courteous manner any customers who may become irate or dissatisfied with our service.F. Utilizing a PC for input and retrieval of data.G. Acceptance testing whenever a new system goes into effect and correct any testing discrepancies.entering status of trouble reports and/or service order information into the appropriate systems. L. Keep detailed written of work activities including names, times and dates of contact.M. Screening trouble reports, retesting if necessary, and using a job aid to determine the steps and actions to be taken in routing the trouble.N. Operating a PC to perform and analyze tests, and to input, maintain and retrieve specific data/reports.O. Monitoring and coordinating cable transfer and cable repair activities.P. Interact with Repair and Installation technicians to help maintain customer service while monitoring work load to account for commitment time to customer.Q. Providing updates and Changing due dates on pending service orders and making referrals to offline groups to resolve customer complaints.R. Utilizing appropriate systems for verification and updates.S. perform additional duties and tasks as required by the Company.

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  The DDA group

  • Washington D.C. Metro Area

  • Maintenance Supervisor/maintenance technician

    • May 1990 - Jan 2006
    • Washington D.C. Metro Area

    Responsible for monitoring and overseeing all aspects of the physical maintenance of 12 properties in Washington DC single family homes and 4 unit buildings Perform the tasks of maintaining and servicing all equipment as well as supervising contractors who perform specialized maintenance duties Provide direction to employees and contractors engaging in painting, repairing and furnishing of buildings and mechanics on HVAC repair Direct contractors engaged in cleaning and up keep of the building including dusting, vacuuming, sweeping, mopping and washing windows Coordinate with Senior and Assistant Manager in scheduling the daily activities of maintenance staff Assist in the development and implementation of annual preventive maintenance plan

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  djb's autosound and security

  • washington dc

  • master installer/ installation manager

    • May 1990 - Nov 1998
    • washington dc

    The MECP Master Installation Technician level is the highest credential offered by MECP. It’s a requirement to have three or more years of professional installation experience and have already achieved the Advanced Installation Technician credential prior to this level. Often the technicians who achieve the Master level have 8-10 years of experience; many have even more than that. Oversee operations of install bays training of new technicians. Fabrication of custom enclosures and panels for automobiles, motorcycles, buses and boats. Wiring and trouble shooting of installed consumer electronics products including but not limited to satellite tv receivers satellite radio gps audio visual dvd systems radios amplifiers sound processors equalizers speakers subwoofer enclosures alarm systems keyless entry systems remote start systems accent lighting radar detectors and almost any other information security or comfort device including police xenon lights and gps locating devices

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  United States Marine Corps

  • cherry point 2nd MAW

  • 6413 com/nav radar technician /0331

    • Feb 1988 - May 1990
    • cherry point 2nd MAW

    Aircraft navigation systems technicians, IFF/Radar/TACAN, at the IMA level, inspect, test, maintain, and repair components, assemblies, subassemblies, modules, cards, printed circuit boards, and ancillary equipment whose aggregate constitutes a complete aircraft navigation system or subsystem.Aircraft navigation weapon systems technicians-trainees train for a specific aircraft navigation systems technician MOS through formal school training and/or OJT while under instruction and/or close supervision.