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Scott Truong

Support Engineer at Network Coverage
Intro Book
IT professional with experience in customer service and technical support.
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Location
Ormond Beach, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Vietnamese -
Skills
  • Microsoft Excel
  • Customer Service
  • Microsoft Office
  • Powerpoint
  • Inventory Management
  • Show all
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Bio

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Topline AI
Scott Truong is a seasoned IT professional with experience in customer service, inventory management, and technical support. He holds a Bachelor's Degree in Digital Media: Interactive System from the University of Central Florida and various certifications in networking and IT. Truong has worked as a Support Analyst II at Network Coverage and held various positions at iVenture Solutions, OnSolve, and other companies.

Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Feb, 2020
    - Jun, 2026
  • Cisco Certified Entry Networking Technician (CCENT)
    Cisco
    Nov, 2019
    - Jun, 2026
  • Comptia A+
    CompTIA
    Feb, 2019
    - Jun, 2026
  • CompTIA Network+
    CompTIA
    Feb, 2019
    - Jun, 2026

Experience

  • Network Coverage
    • Support Engineer
  • Network Coverage
    • Support analyst II
      • Feb 2024 - Present
  • iVenture Solutions
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior on-site engineer
      • Jun 2022 - Feb 2024

    • Onsite Engineer
      • Oct 2020 - Jun 2022

    • IT Support Specialist
      • May 2019 - Oct 2020

    • Senior Help Desk Technician
      • Dec 2018 - Apr 2019

    • Helpdesk Technician
      • Jun 2018 - Dec 2018

  • OnSolve
    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Helpdesk Technician
      • Jun 2017 - May 2018

    • Network Operation Center Specialist
      • Aug 2016 - Jun 2017

    • Client Support Specialist
      • Aug 2015 - Aug 2016

  • BambúOrmond
    • Ormond Beach, Florida
    • Executive Sous Chef
      • Dec 2015 - Jun 2016
      • Ormond Beach, Florida
  • Benihana
    • Orlando, Florida Area
    • Server
      • 2013 - 2014
      • Orlando, Florida Area
  • Takeya Japanese Steak House
    • Ormond Beach, Florida
    • Manager, Server, Server Assistant
      • 2004 - 2012
      • Ormond Beach, Florida
  • Walgreens
    • Holly Hill, Florida
    • Pharmacy Technician
      • Apr 2007 - Jul 2007
      • Holly Hill, Florida

Education

  • 2008 - 2013
    University of Central Florida
  • 2006 - 2008
    Daytona State College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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