Experience

• 

  Quartz Automotive Services Ltd.

  • Co-Owner & Director

    • Aug 2019 - Present

• 

  Motability Operations Ltd

  • London, United Kingdom

  • Conversion and Adaptation Manager

    • Mar 2014 - Aug 2019
    • London, United Kingdom

    Reporting to the Head of the Specialised Mobility Division, my role involves managing the Wheelchair Accessible Vehicle (WAV) and Adptation operations for the business. This includes managing a team of 6 (3 x Account Managers; 2 x Administrators). The objective is to provide a sustainable and affordable WAV and Adaptation scheme for both our customers and suppliers, whilst ensuring the highest possible level of customer service.

• 

  Citroën Fleet and Business

  • France
  • Motor Vehicle Manufacturing
  • 100 - 200 Employee

  • Head of Commercial Vehicles & Business Centre Programme

    • Jul 2012 - Mar 2014

    Head of Commercial Vehicles for Citroën UK, looking after all aspects of our Commercial Vehicle strategy along with my Commercial Vehicle Sales Manager, including product line up and evolutions, marketing, supplier relations, converter strategy and sales programmes. As Head of the Business Centre Programme, with my team of 4 field based Regional Business Centre Managers, we are responsible for the performance of our network of 80 Business Centre dealerships and evolving the programme to ensure maximum penetration in the SME and Fleet market.

  • Commercial Vehicle Operations Manager

    • Mar 2011 - Jul 2012

    Day to day operational head for Citroen UK's Light Commercial Vehicle (LCV) activity. Including analysing market trends and reacting accordingly; developing Citroen's national LCV consumer offers; management of the Citroen LCV department; managing the introduction of Citroens new LCV products; developing marketing strategies for the brand's LCV operations; managing Citroen LCV's press relations activity; managing and developing relationships with key suppliers to give the LCV product range a unique selling point.

  • Commercial Vehicle Sales Manager

    • Jan 2008 - Mar 2011

    Reporting to the CV Operations Manager my responsibilities included managing relationships with key converters and body builders; developing and updating Citroen's award winning Ready to Run conversion programme; managing CUK's LCV national events programme; working with CUK marketing department to ensure national website and marketing activities were up to date; with attending leasing company and customer meetings with Citroen's national fleet sales team as the LCV expert

  • Area Fleet Manager

    • Oct 2004 - Jan 2008

    Regional sales manager developing sales to large corporate accounts with fleets of vehicles. Responsibilities including prospecting and developing relationships with new and existing customers, negotiating and structuring deals, supplying the vehicles required and total management of the accounts

  • Fleet Analyst

    • Jun 2003 - Oct 2004

    Southern Fleet Analyst, operating as office based support for the Southern field based fleet team of 6 Area Fleet Managers and 2 Leasing and Rental Managers. Additional functions included supporting the Line Management Team of the CUK Fleet Department. The position required interaction with all areas of the Citroen Business, giving me a good grounding of understanding.

• 

  HSBC

  • Madrid, Spain

  • Internal placement

    • Jul 2000 - Jul 2001
    • Madrid, Spain

    During my University career I spent a year working in the HSBC HQ in Madrid, Spain. I was based in the domestic asset management department recording and inputting all domestic share transactions for key clients such as the national electircity company. Whilst the work was mainly data input, it gave me the opportunity to experience not just the culture of a foreign country, but also the working environment of a major corporate business in a foreign country.