Experience

• 

  UK Mediation

  • United Kingdom
  • Alternative Dispute Resolution
  • 1 - 100 Employee

  • Sales and Marketing Manager

    • Jan 2020 - Present

    • Originating and implementing coordinated social media marketing campaigns• Managing the customer journey via the company’s CRM, Hubspot• Dealing with sales enquiries for both public and in-house training courses• Generating content for the website and assisting with website design through Wordpress and Cornerstone• Implementing and managing Google Adwords campaigns• Carrying out email marketing campaigns for newsletter subscribers• Planning print marketing campaigns, including mailshots to relevant leads and clients• Optimising SEO and website performance, using Google Analytics, Google Search Console and SERanking• Analysing competitor activity to inform future plans, including mystery shopping• Event planning for exhibitions, conferences, and workshops• Using Adobe Photoshop for basic image editing• Using Adobe Premiere Pro to create short trailers and video resources• Using Adobe InDesign to create online PDFs and service brochures

  • Sales & Marketing Administrator

    • Mar 2018 - Jan 2020

• 

  CeX Webuy.com

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Retail Manager

    • Apr 2016 - Mar 2018

  • Sales Assistant

    • Nov 2013 - Apr 2016

• 

  TheMatch.co.uk

  • Derby County Content Writer

    • Jun 2014 - Nov 2014

    •Produced written copy, carrying out appropriate research to produce the articles.•Assisted in publicising the site, using social media to spread the word and get as many interactions as possible.•Further developed my understanding of SEO, thanks to the tutelage of the editor and also the options available on the site.

• 

  Loudmouth.org

  • Music Reviewer

    • Jan 2012 - Sep 2012

    •Had my own specialist section on the student site, producing written copy to strict deadlines.•Contributed ideas on how to improve fledging website, ranging from the layout to ideas for content.