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Bio

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Credentials

  • HIGH FIVE - 5 Principles For Healthy Childhood Development
    HIGH FIVE Canada
    Jun, 2012
    - Apr, 2026
  • C.A.L.E (Certified in Automotive Law & Ethics)
    Georgian College
    Apr, 2015
    - Apr, 2026
  • National Lifeguard Service
    Lifesaving Society Ontario
  • OMVIC Award
    Georgian College

Experience

    • Manager, Membership & Communications
      • Jul 2021 - Jan 2024
      • Toronto, Ontario, Canada

      I'm responsible for delivering and maintaining the CFLA's membership services and communications by:- Concisely communicating complex messages- Drafting press releases and content for newsletters and websites- Working with stakeholders to create and maintain positive relationships that value opinions and time- Protecting and promoting the CFLA's identity- Identifying and resolving user experience/operational friction points- Developing processes that use technology to save resources- Offering accessible and efficient customer service- Managing change by hearing, understanding, and resolving concerns- Maintaining accountability by tracking KPIs, and updating the Board on vital projects- Leveraging CRM/AMS systems to complement user experience and communications projects.

    • Canada
    • Law Enforcement
    • 100 - 200 Employee
    • Senior Education Officer
      • Aug 2019 - Jul 2021

      I managed campaigns to educate Ontarians about their car-buying rights and car dealerships' legal obligations. I designed and facilitated custom seminars to teach consumers, salespeople, and dealerships about vehicle sales. I also planned events like auto shows and town halls.

    • Education Officer
      • Aug 2017 - Aug 2019

    • Legal Assistant
      • Aug 2015 - Aug 2017

      I analyzed automotive and financial law to help lawyers and executives make vital business decisions. I also amalgamated operational data to help establish corporate analytics.I also assisted OMVIC's lawyers by drafting legal documents, filing, managing deadlines, organizing calendars, and offering objective thoughts on files.

    • Co-op Student
      • Apr 2015 - Aug 2015

    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Lifeguard
      • Nov 2013 - Apr 2015

    • Camp Coordinator
      • May 2014 - Aug 2014

  • Town of Bracebridge
    • Bracebridge, ON
    • Camp Counselor
      • 2012 - 2014
      • Bracebridge, ON

Education

  • 2012 - 2014
    University of Ottawa
    Law & Communications
  • 2014 - 2019
    Georgian College
    Automotive Business
  • 2016 - 2018
    Seneca College
    Diploma, Law Clerk
  • 2014 - 2015
    Algonquin College of Applied Arts and Technology
    Advertising and Marketing Communications Management

Suggested Services

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Industry Focus. “Government Relations Services”

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References

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