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Scott Jones is a seasoned manufacturing professional with extensive experience in Lean Manufacturing, Continuous Improvement, and Cross-Functional Team Leadership. He has held various roles, including Plant Manager at Service Wire Company, where he oversaw the operations of a 300,000 sq ft production facility and managed 600 full-time employees. Jones has also worked at Shutterfly.com, where he developed and implemented strategies to optimize technical operations and managed a team of Technical Managers. He holds a Bachelor of Science in Business with a Focus on Project Management from the University of Phoenix.

Experience

  • Service Wire Company
    • Phoenix, Arizona, United States
    • Plant Manager
      • Sep 2023 - Present
      • Phoenix, Arizona, United States

  • Shutterfly.com
    • Fort Mill, South Carolina, United States
    • Site Director
      • Mar 2021 - Sep 2023
      • Fort Mill, South Carolina, United States

      Oversees the operations of a 300,000 sq ft production facility, ensuring smooth and efficient functioning of all activities. Manages 600 full-time employees, including 350 production employees, and oversees the ramp-up of contract labor of up to 1000 during peak seasons. Directs six separate business lines within the factory with multiple product lines in each. Analyzes production data and KPIs to identify areas for improvement and implement corrective actions. Maintains safety protocols, ensuring compliance with industry standards and regulations. Collaborates with cross-functional teams to develop and execute initiatives aimed at improving overall site performance and customer satisfaction. Fosters a culture of continuous improvement and employee engagement through effective communication, training, and development programs.• Established a Federal and State recognized Apprentice Program, partnering with a local college for state reimbursement and offering a certification upon completion as well as stipends for class time, resulting in a skilled talent pipeline.• Led the successful launch of a HIPAA-compliant medical program as the Owner of Manufacturing concerns.• Received Shutterfly's highest award for exceptional contributions to the project's success. • Generated $400m in annual revenue for the site, employing strategic planning and execution to drive business growth.• Demonstrated strong financial acumen by effectively controlling a $14m annual Opex budget, optimizing processes, and identifying cost-saving opportunities.• Managed a $35m annual direct labor budget, utilizing projections and execution strategies to optimize workforce planning and resource allocation.

    • United States
    • Software Development
    • 700 & Above Employee
    • Manufacturing Manager
      • Aug 2019 - Mar 2021

      Oversaw all manufacturing operations at the company’s largest facility. Coordinated a team of four Production Managers and provided leadership and training to ensure high performance and employee development. Regularly assumed the role of Interim Site Director, holding accountability for key performance areas, including safety, quality, on-time delivery (OTD), and labor efficiency. Collaborated with cross-functional teams and direct labor staff of 250 employees. Effectively ramped up to over 1000 direct labor associates during peak seasons. Implemented continuous improvement initiatives, such as Lean manufacturing principles and Six Sigma methodologies to drive operational excellence and cost savings. Oversaw testing of new processes and equipment, facilitating smooth implementation and optimizing manufacturing capabilities.• Senior management sponsor for launch of VPP journey in Fort Mill.• Actively participated in the review of all capital expenditure (CapEx) projects, ensuring alignment with strategic goals.• Ensured successful execution of Job Hazard Analysis (JHA) and Site Acceptance Testing (SAT) to maintain a safe work environment.• Provided senior-level support for research and development (R&D) initiatives, contributing to innovation and process improvements.

    • Sr. Technical & Facilities Manager
      • May 2016 - Aug 2019

      Developed and implemented strategies to optimize the company's technical operations. Collaborated with cross-functional teams to identify and address technical needs and requirements across different departments. Managed a team of three Technical Managers, overseeing all production machinery and mechanics. Provided strong leadership to the facilities team, handling all building and service-related activities. Established and enforced security protocols and best practices to safeguard the company's data and information systems. Created and maintained the annual technology budget, making informed decisions to allocate resources effectively. Conducted regular audits and assessments of the company's technical infrastructure, identifying areas for improvement, and implementing necessary changes. Ensured compliance with all regulatory requirements and industry standards related to facility operations and maintenance.• Took ownership of 80% of the actions required for VPP certification, guiding the Technical and Facilities teams through a two-year process to obtain the prestigious VPP Star status.• Won the company's highest award for significant contribution to the successful VPP program launch and certification.• Led the fastBlock4 project from inception to completion transforming the binding of Premium LayFlat books, managing supplier partnerships, equipment landing, and qualification.• Played a key role in capital expenditure (Capex) projects and spending, providing expertise and guidance to ensure the successful implementation of strategic initiatives.• Functioned as a senior manager supporting the safety & quality teams to achieve site and platform operations metrics.• Demonstrated exceptional performance and leadership, resulting in a well-deserved promotion to a senior position within one year.

    • Production Manager
      • May 2014 - May 2016

      Responsible for a fleet of digital printing, finishing, and shipping equipment for the world's largest online retailer of personalized cards, stationery, and photo books. Developed and implemented production plans, schedules, and strategies to meet company objectives and customer demands. Monitored and optimized production performance by analyzing key metrics such as production output, quality, and cost efficiency. Led a team of four Shift Managers, setting goals and conducting performance appraisals. Maintained production standards and procedures to ensure compliance with quality and safety regulations, and industry best practices. Collaborated closely with the R&D and Project Managers to facilitate a seamless transition of new products from development to production. Allocated production resources to meet the expectations and requirements of commercial accounts.• Spearheaded the elimination of Polar cutting for consumer cards and transitioned commercial mailings to MBO finishing through proactive supplier engagement, leading to the elimination of Polar cutting for all card types.• Supervised a peak season direct labor staff of approximately 500 employees, ensuring efficient and productive operations.

    • Manufacturing Manager
      • 2010 - May 2014

      Oversaw the Integration operations of Electro-Mechanical, Orbital Weld, Gasbox, and Test processes for the production of tools predominantly utilized in the semiconductor industry. Led and monitored a team of supervisors and a group of 40 exceptionally skilled technicians to maximize productivity and efficiency. Effectively supervised projects ranging from single-piece prototypes to high-volume programs, ensuring successful management and execution throughout the entire project lifecycle. Collaborated with Business Units to accurately forecast headcount and facility needs for forthcoming projects.• Spearheaded the development and implementation of a highly efficient 6-station work cell for the integration of the Cymer platform tool.• Established a strong relationship with the customer by traveling to their sites, effectively understanding their requirements, and ensuring alignment with production goals.• Streamlined the process of loading backplanes, reducing tact time, and achieving the target of producing two complete tools per week.

    • Production Manager
      • 2005 - 2009

      Manage a dynamic production environment producing aerospace, medical, and communications electronic component boards and box-build• Manage both high-volume and high-mix programs running back to back through my production areas • Responsible for safety, quality, and on-time delivery of sub-assembly computer boards to both internal and external customers• Manage four Production Supervisors including setting daily, weekly, and annual goals• Manage production systems to effectively deal with high-mix and high-volume production of aerospace, medical, and communications boards• Manage a large production area encompassing Component Prep, Swage, Auto Insert, Manual Insert, Wave Solder, Selective Solder, Surface Mount, and Rework• Gaining and maintaining ISO9001, ISO13485, AS9100, ITAR, Class II and Class III IPC requirements

    • Production Supervisor
      • 1993 - 2001

      Supervise a production operator group of more than 50 people encompassing 7 separate production bays supporting 15 individual production lines in the manufacture of automotive component parts• Directly responsible for safety and environmental compliance, quality assurance, scrap reduction, and schedule conformance on all production lines• Responsible for solving technical and engineering issues that arise during production• Develop work plans and schedules relating to all manufacturing equipment and personnel • Use information from Material Planners, and knowledge of the Business Unit, to create a production plan that supports customer demands• Fully trained in Lean Manufacturing philosophies (Kaizen, 5S, Just In Time, One-Piece Flow, Multitasking, Cross-Training)• Acted as a Champion of Ergonomic and Safety teams

Education

  • University of Phoenix
    Bachelor of Science in Business with a Focus on Project Management

Suggested Services

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Industry Focus. “Manufacturing and Production”

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